GFA MOBILE User Reviews

GFA MOBILE

GFA Federal Credit Union

Business

Finance

Top reviews

Most RecentHighest RatedLowest Rated

Slow and too many errors

This version is much slower and too often can’t login.

M. T-E

4 months ago

Response from developer

Thank you for your feedback. Please contact our Member Services team at (844)-500-7117 so we can work through some trouble shooting to improve your experience.

gfeea

i love it

juanage1

a year ago

Response from developer

Hello, Thank you for taking the time to leave us a review and for being a member of GFA Federal Credit Union. We are happy to hear about your positive experience with our mobile app!

New Web page works great.

The new web page works great. You fixed a lot of the small problems on the old system Easy to use. Thank you

HMF -1

a year ago

Response from developer

Hello, thank you for your review and for being a member of GFA Federal Credit Union. We are happy to hear about your improved experience with our Mobile Banking app!

On line vinegg

Don’t like new banking online

MuffyMagoo

a year ago

Response from developer

Hello, thank you for being a member of GFA Federal Credit Union and for reaching out to us. We understand change can be challenging, but with using technology it is important that we stay up to date for efficiency and security. Please contact our team at 844.500.7177 if we can assist in any way. We are here to help!

New app appearance

Not very happy with the new app appearance would’ve just left things as this is a third time that they’ve changed the app appearance. Just want to get used to it. They change everything around.

Anonymous42day

a year ago

Response from developer

New Version

I do not like this new version. It is inferior to the previous version and appears to be change for change’s sake. Bring back the old version.

Luther H.

a year ago

Response from developer

Hello Luther, thank you for being a member of GFA Federal Credit Union and for reaching out to us. We understand change can be challenging, but with using technology it is important that we stay up to date for efficiency and security. Please contact our team at 844.500.7177 if we can assist in any way. We are here to help!

Zero reason to bank here

Had an account with the local Credit Union acquired by GFA for decades, will be closing this account as soon as my direct deposits are moved to a new savings account. Garbage interest rate and lousy customer service via online, phone, and in person.

Deomicanth

a year ago

Does what it’s supposed to

So far so good. Been using the app for almost two years and haven’t had any issues. Thumbs up

IzzythebitKing

2 years ago

Constant problems

Identity verification is a good idea, but it has to WORK.

Everything has a one-mistake-then-forbidden policy, and the only solution for EVERYTHING is “call customer service”. In other words, the app is total crap, just call… which by the way is only during banker hours so I hope you don’t have a job or anything.

It’s one thing if a game app doesn’t work, but dammit my BANK app REALLY needs to function properly! They should be ashamed of this mess.

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