Leave a Review Anghami
Worst customer service!
I have been paying for subscriptions for years now, and I got an offer months ago to add family members to my plan, I have added only 1 account out of 5, a month later I received an email saying you’ve added all your 5 family members! I thought my account got hacked or something, contacted Anghami care on Twitter and they had no clue on whats going on, they finally said they will look into the issue and thats it, been receiving the same email every single month, so i decided to add another family member since its offering that in the email I get every month, tried adding but no luck! Contacted Anghami care again and again they had no clue why I’m getting those emails! And instead of correcting things they went and looked to the family member account i’ve added months ago and deleted that from my account without any consent!
This is just stupid and ridicules support team! I hope that management reads this to know how their team are dealing with loyal customers!
Canceled my subscription though.Show lessM2A_vip
Developer Response
You know very well this is untrue as we informed you several times that your subscription is individual and the Family plan we gifted you ended after 3 months. We appreciate if you read again the replies we sent you on Twitter for further understanding. The 3-months Family plan was a "Gift" from us and it ended after 3 months and your current existing subscription is individual which means for 1 account only. If you want to regain Family plan features again, you need to cancel your subscription and subscribe to the Family plan. For further details, do not hesitate again to contact us. We have the pleasure of assisting you!Used to be good but shuffle play ruined everything!
This used to be my favorite music app and I would’ve recommended it to any one but not any, despite the annoying ads which pop up every second and are 15sec minimum but I could bare through cause it’s free right but then they took away the replay button and made it for premium users only and they added shuffle play which literally made the up so annoying and almost unusable it’s like they’re forcing you to pay to just use the app!!!Show lessCITIZEN1894
We don’t need non-stop music!
Update: I already know that. It’s inconvenient. I just want my ‘liked music’ playlist to actually be played.. as a PLAYLIST. I don’t want to keep selecting music to play. How am I supposed to drive & listen to music this way? You keep taking features away from free Anghami users, which is really unfair. Aren’t ads enough profit-generators for you?
Original comment: All I want is to be able to play my liked songs without having to select each one to play next! I hate how when a song ends, a random song plays! What’s the use of the “play more like this” button? Driving is impossible when this app is on. I understand that many features are now exclusive for Plus accounts, but come on! This is the only feature we need!Show lessmeem_15
Please fix this issue the app is almost perfect except for this
I want to be able to add music more easily from my downloads on a playlist as I have to add every song separately if there’s a selecting option so I can add bunch of songs together will be so much better, also I want when I search my downloads I want the music to play as they’re arranged in search results for example I want to lsn to all Lana Del rays songs that I have in my downloads so I search using Lana Del Rey and I have all the songs in the result yet when I play a song the next one is not Lana Del Rey as the songs are played by their original order in my downloads list. And this is very very very frustrating really and annoying it’s a very big flaw please fix it as soon as possible, I mean in that case when I want to only lsn to Lana Del Rey’s songs that are in my downloads I have to create a new list and add EACH AND EVERY SONG SEPARATELY as we don’t have the select option in our downloads list .Show lessCrazy SPN Fan
Developer Response
Please contact us directly from the app My Music / ? / Contact us to get all the details needed for a proper escalation. Make sure to include as many details as you can in your message for our technical team to escalate properly your case to our engineers. We await your message!Great app but...
I’ve been using this app ever since the very first version, and it was usually up to the high expectations.
A while ago , I subscribed to Anghami Plus to get rid of the apps, and those extra features. I would have rated 5 stars but the recent campaign with WAVO is so annoying, so many pop ups to subscribe which is making me wonder why am I paying for the Plus membership so!
Please remain true to your customers, as you’ve always been, for the sake of this good app, especially now that the competitors are officially in the region.Show lessMelzahed
It’s good but not great
I mean I’m okay with the ads that pop every 3 seconds but I just find it ridiculous that I can’t play the previous song that I just listened to or just fast forward to the middle of any song without paying. I payed once for anghami plus and the app (took more money) from me than it was supposed to so I unsubscribed. Also to add there’s one flaw that really bugs me whenever an artist releases a new album and I would want to hear it I tap play and just when the first song ends it starts to play random music unrelated to the album which is so annoying. But other than that I like the app and would never delete it. :))))Show lessall bout the LoL 👍
Nice but needs extra steps
If we’re talking about music streaming service, this app provides an excellent service to the end users. But the small things also matter for users:
1. Not all production companies available to listen, as many artists dont have their albums on the app
2. Extremely rigid interface, which i believe will cause the users to slip to other competitors. This is critical for the app in my view.
3. The community is useless in the app, as i said the interface available is really bad that as a user you cannot make much of value in things other than streamingShow lessaalsaif
Good , but can be better
It’s a good app in general but each update makes it worse and worse , like when they took the previous song button or when it doesn’t allow you to listen to a full album in chronological order, or with the latest update if you listen to a song many times it blocks you from listening to it again , it’s up to me if I want to listen to a song 1000 times on repeat , the app shouldn’t stop me . If the updates keep making my experience worse rather than better I might switch to another app .Show lessyantiiiiii
Great app, small suggestion
It is the best music app out there in terms of content and value for money. Definitely deserves 5 stars.
But I would like to make a small suggestion, new songs added to playlists should appear ON TOP and not down the bottom. Most people organize their songs from the trendiest and favorites to least, from TOP to bottom.
Everytime time I add a new song I have to drag it all the way up. No one starts their playlist playing the last song at the bottomShow lessKinBhgB
Best free music app.
This is app gives you great collection of music both old and new and exclusive. The free version has ads and some limitations, but still you won’t find anything better or remotely close. To get rid of adds and limitations and to get extra features, you pay monthly subscription which is reasonable. I always do monthly subscription when I’m out of town coz it becomes my perfect companion. In closing, I’ve been using this app for several years I lost count and I’m a very satisfied with it and highly recommend it.Show lessMy Past Is Ur Future
