ClassDojo User Reviews

Reviews Summary

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Leave a Review ClassDojo
  • Bad

    Bro it's trash
  • Doesn’t work

    Ever let’s me log on, always tells me their is an error

    Developer Response

    Hi there, please drop us an email at hello@classdojo.com and we'd be happy to help with this!
  • Messages not coming through

    I use the app as a teacher and parent. Not sure if that is where my issue stems from. On my teacher page, I continue to show that I have unread messages, but there are no new messages. Sometimes I don’t receive a notification messages are in my inbox. If I never check my desktop I’m unaware of a parent trying to communicate. As a parent, I can send a message to my child’s teacher and check consistently for a few days and no reply will be visible, yet after a few days the message will randomly appear and I see the teacher actually replied to me the same day I sent the original message. The class stories are also showing up on delay time frame as well. My app is currently up to date and so is my phone l. This is frustrating because this is the preferred way to communicate with my child’s teacher as well as the parents of the students in my class. I NEED this fixed.
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  • Poor construction

    The app never refreshes. Repeatedly says it can’t log out or in.

    Developer Response

    Hi there, please drop us an email at hello@classdojo.com so we can look into this for you!
  • Pros and cons

    If you read a lot of these reviews a lot of people have the same concerns and the same issues they have also had Poor notifications on whether someone has messaged! It feels that class dojo developers aren’t really taken in consideration of the reviews as there’s no reply and yet no changes! ClassDojo is a great idea for communication for students parents and teachers however I do not like all the features that have a price to it especially for low income families and I disagree with allowing parents to see whether a message was read or not as it can cause controversy if the teacher is not able to reply back or is very busy forgets to reply back and it shows that it’s read isn’t appropriate for the setting of it being for teachers and parents as I feel as if it’s going to cause hard feelings in certain cases I don’t feel it’s appropriate feature for the app as well as it should allow cheaper features for low income families as well as having a feature to be able to add events to phone calendars rather than a feature telling if a messages read! Other than that it’s definitely moving in the right direction!
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    Developer Response

    Hi there, please drop us an email at hello@classdojo.com and we'd be happy to look into the issue with your notifications for you!
  • Not great

    I’ve been using this app for less than a week and ALL it promotes is the PLUS version that you pay for!! Give me a break please. I don’t have the cash for it yet it’s total promotion the whole way through, on every page, every click!! Now that I’ve rewarded my child their first home points, it won’t allow me to award any more unless I subscribe, yet I get daily emails telling me not to miss out on rewarding my child their points. I like what I hear from the teachers and school but the rest of this app is rubbish self promotion
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  • Why must you complicate my life

    Why can't I see the messages on the app.

    Why can't I find it easily. And have to go on my browser to see if.

    No I'm not paying your outrageous price

    Developer Response

    Hi there, it sounds like you might be logged into your child's student account which is why you can't see messages. Can you click on the profile icon in the upper left corner and then tap on your account to log in? You should then see the messaging tab at the bottom of the app. If not, drop us a note at hello@classdojo.com, and we'd be happy to help!
  • Buy our services, buy our services!

    Without paying for it, it is simply a one dimensional messaging platform between parents and teachers, email does the same thing.

    This is just one massive advertisement trying to squeeze as much cash out of you as they can, probably marketed to schools for free on the hope that they can turn us, the “customer” into a cash cow. Personally I think it’s disgraceful that the link between parents and their children’s education is seen as a monetisation opportunity. This is the next generations education and we treat it this way? Another social media app with “likes” and “comments”.

    You can give points at home, presumably my so you give your children points on the app and then all of a sudden it caps out at 3!! At this point you’ve inadvertently shown your child and they’re excited by it. Then you have to be the bad guy and tell them some money grubbing tinker thinks they’re taking mummy and daddy for a ride and that’s why the app has been deleted, sorry kid. Which is a lesson in itself but they won’t understand in reception.
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  • Communication/ Knowing what’s going on with my child is key.

    When I was a kid there was nothing close to this . We got sent home with homework, progress reports and a report card. That was “staying up to date”.

    Today I see photos of what’s going on in my child’s class, I see her teacher and classmates. It is amazing. Best of all I have direct communication with her teacher if anything is wrong or I have questions , she responds in very effective time and manor. My child recently was ill, rather than calling the front office staff I sent a message through this app directly to her teacher to inform her of my child missing school for the day. I was able to contact her the night before rather than have to wait until school is open and calling during regular hours. She immediately responded and I felt relieved to know that I didn’t have to worry about her missing anything and I was able to know what I could do at home with her to keep her up to date with her class. I wish that I had this technology when I was a child , i feel like my parents missed out compared to what I get to see via photos and updates/weekly studies, etc. I love it I can’t say anything negative.
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  • Class dojo

    I really like this app and the support it provided to parents and children! My only complaint would be the pricing. That’s a hefty amount to pay just to check read statuses and to be able to access content and point based student encouragement. I understand it costs a lot to maintain the app and site, however if there was a way possible to have different pricing and more offer ability to access different items and games, etc., I do believe I would 100% be more willing to pay for more services. But at even $6 a month, that’s half the price or equal to most streaming monthly or annual, price points.
    I did wish there were more ways to help parents and their children with resources on this app, as well as games and other interaction possibilities! I think this is innovative, rewarding and a very easy application to use and would definitely recommend it and would subscribe if the pricing was not so steep. More likely to be willing to pay the full price, if there was a lot more to offer than read statuses, (which should be allowed anyway for peace of mind) and access to point and emotional support stories and lessons. I do love the emotional and other supportive learning videos and the concept, but it is very expensive to pay for this content. I wish I could afford to support this application, but it’s truly too expensive! Thank you class DoJo… your company is obviously working and a amazing platform. Just see room for improvements at this price!
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