My e& User Reviews

Reviews Summary

Top reviews

Problem charging by credit card to others

Doesnt show the section where i add the mobile number to charge for in the amount area at the top.. called the customer service and applied to update or to delete and reload the app
updated the app .. and uploaded the app again and logged in ... didnt show the section again ... have recorded the screen and have a screen shot too ..
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Da worst

Da service is bad they take da money nothin works for u like literally is soo bad dat I don’t get why take da money at first if y’all ain’t gonna work things out here 😑😑😑😑😑😑

Won't download

Tried several times to download to no avail. Tried to ring 101 etisalat to get some info on my package but after making the required number selection it just hangs up and unable to get through to adviser. Tried 10 times. Zipping my mouth now.

Mr T K

It is very to download this so you can keep eye on your balance definitely worth it

Moderately satisfying

Sometimes the app log-in doesn’t work. My package is Super yes, I still need to manage my favorite numbers using messages or phone calls. I suggest adding features to control every plan.

very bad

Etisalat just keeps taking from my MBs without even using them it took 1500MB in just 5 minutes and when i called them they said i have already used that much

Recharge Failure

Tried to use it to recharge my mobile account using my credit card to no avail. After entering all required information the process didn’t go through (failed) due to β€œUnknown bank error,” whereas the bank has no problem with the transaction!!!

That was a previous review. The problem STILL EXISTS!!! No one from Etisalat cared to contact and investigate! Poor customer service.

Otherwise, the new improvements concerning the Call History are good and commendable.
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Too bad

Last update is too bad, the time of each call is deleted, how its come!
How can i track my calls.

Great service

Works great have had no issues and reminds me when the bill is and how much annnd the Costomer service is great and try to fix any problems I have

Very convenient

Customer service is of very high quality.

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