Leave a Review zTrip
Avoid using
Booked a taxi 12 hours in advance. Taxi showed up 45 minutes late and I had to call the Indian call center to get any action on the taxi coming to get meRex_Hardo
Didn’t show up
I had scheduled a wheelchair accessible vehicle over a week ahead of time just to avoid the situation that we ended up in. When I opened to app it showed that my rides too and from the venue were scheduled, but it just kept spinning and stated that they were “too busy and trying to find a driver.” Had I waited until the last minute to schedule a ride I could understand this happening, but having previously scheduled it, I assumed we would actually be picked up. We almost missed our concert!Show lessYoditsgs
Left a 80 yr old women, with no ride home.
So my 80 yr old, wheelchair bound mother books a ride days in advance. (With the handy capable van).Driver shows up late for the pick up. Can’t hardly speak English. Then never shows to pick her back up. Called customer service. And like every other customer service hotline in this country. She couldn’t understand the women on the other end of the line. In the end “We’re looking for a driver ma’am”. As she waited in the cold on the curb……. There is no accountability!!! We canceled all further rides. Funny thing was…. They didn’t show the other three rides that were booked last week! Don’t bother with these folks! It’s expensive and poor customer service, with no answers. They’ll show up late and then forget to come get you. Meantime they’ll clean out your wallet for 50 dollar ride 3 miles.Show lessBolleman48
Useless
Needed a ride before work and only had cash so I couldn’t get an uber, waited 25 minutes never even found an available driver.Brennan Poliski
This company is great for helping you get fired
Do you have trust issues, a fear of abandonment? Well, this service won’t help! I have to use this service to get to work, and trust me when I say, this is the worst excuse for a business to ever exist. I’ve given my schedule in advance, and not a single time have they shown up on time. I’m terrified of learning to drive, but this service has made me realize that anything is better.Show lessBlobfishthechef
Can never showed up. Just get an Uber
Booked a ride online through their website. Had a confirmation number and everything. Cab never showed up. Never got a call saying there was a problem or anything. Tried using the app despite the red flags. Ended up taking an Uber. Just take an Uber.Geoff Phoxwhurthee
Don’t Use!
This is a horrible company and not user friendly. Phone numbers on the website are incorrect. If you book in advance, you will not be notified if your ride is not picked up. You’ll be waiting, then call the contact number and then be told they don’t service your area and give you a new phone number you have to memorize on the spot. They have no answer as to why notifications are not sent and are extremely unhelpful.Show lessAngMar1120
Terrible!
I give them 0 stars, unfortunately I had to select a star to right my review. I requested a ride at 6am and still waiting! When they see a short trip, they don’t respond! They do not clean out their cabs and they’re filthy dirty.ShaBoo554
Do not ignore the warnings of others
We requested a driver. We got a phone call confirming our request. At the time of the pickup the app changed status to “we’re busy, hang tight we’re trying to find a driver” and no one ever showed. We finally gave up, found other transportation and barely arrived on time. The only reason we made it is because we gave ourselves plenty of margin and had a backup plan because of the untrustworthiness of this company based on other reviews. Don’t count on them to show up, and have a backup plan. Or save yourself some trouble and just go with the backup plan.Show lessLifeTurns
Less Than One Star
Crooked Company All the way around. Good luck getting a ride much less on time with an appointment also. I needed to make a short stop at a Cstore and the driver left me ! I called for a second driver and was told they were too busy. Never again !@Highwayvagabond
