Leave a Review zTrip
Horrible app
The app will schedule you a driver without notifying that you actually have one. That’s if you’ll even get a driver scheduled. The app is nonfunctional, and when you pay in app, the price always ends up being double what you’re told it will be. In comparison to Uber, Ztrip is a laughingstock.ava ll
Awful
Dont bother booking ahead because it doesn’t matter. Booked a cab to the airport two days in advance and it waited until they were already late to let me know noone was coming. Deleting the app now never to be used again. If you are flying please do not use. You will miss your flight.Mrshockedatthiscrap
They want to keep their business?
I’m not sure if they want to keep their business. They always advertised like use local taxi, but how can I use it if you don’t show up on time? They didn’t even give any notice to me, just didn’t show up. What about my time? I don’t understand why they have a reservation menu if they don’t show up.Show lessKitri04
Horrible service
Twice I have tried to get a ride for my 84 year old mother to a doctor appointment. They can never find her (she’s right where she’s supposed to be) and they never call before they cancel.Bert Baker
Left us stranded twice!
We booked with ZRide for a ride to and from an event. We ordered two vehicles to the event. One showed up 30 mins late. On the return trip they no-showed altogether. We had to catch a ride back from a separate cab service altogether. No concern or care from the company. Do not use this company! They will leave you stranded.Show lessjpcrifasi
Worthless!!! Ride didn’t show twice
A group of us booked 2 rides in advance and neither one showed. We were abandoned in the middle of nowhere. Customer service is either an automated “we’re finding you a ride, call back in 10 mins” or if you actually get someone they are not interested in helping at all. If I could give a -100 star rating, I would. So disappointed. Don’t rely on this service.Show lesssmc2021
This Company is a Joke!! With A capitol “J”
I can’t even rightly give them 1 star, but it was my only option. We scheduled them to pick up a group of 10 to shuttle us to an event and pick us up and they didn’t show up on time nor with enough vehicles. We schedule two vehicles and only one showed up……30 minutes late to boot. And not only did they not show up to pick us up to drive us to the event, they failed to come pick us up at the conclusion of then event. This company is completely undependable and should be ashamed to call themselves anything but a fraud. You will be stranded if you chose to use this company. Don’t book anything with this company unless you want to be looking for an alternative to get you to your destination. We had to bargain our way to find a way home because they left us standed in the middle of nowhere….literally.Show lesskidding me to no end
Last letter of the alphabet for a reason!
Called for a pick up at 8:59pm, I called to get an ETA at 10:52pm, at 11:02pm the order was placed again without me saying anything! At 12:19am driver calls and asks if I still needed a ride?!!! I don’t understand how you can bid on contracts and not have drivers ready to work!? YOU ARE NOT: Yellow Cab, Uber, Checkered Taxi or Lyft!Show lessBoricuaMI
Horrible!!
I scheduled a trip almost 3 weeks in advance. The morning of, a driver never showed….and then I got a notification almost an hour after the passenger needed to be picked up that there was no driver available. Maybe communicate better so people can make other arrangements.K1tten420
Booked trip didn’t show
Had a trip booked a week out. Early morning trip. Logged into the app that morning close to departure time, got a notification saying drivers busy, searching for a nearby ride. I had a flight to catch, no room for this unacceptable customer service. Ended up driving myself and paying for parking, a real let-down.Show lessfulteom
