Leave a Review Ibotta
Liked Ibotta❤️
𝑨𝒑𝒑𝒍𝒚 𝑰𝒃𝒐𝒕𝒕𝒂 𝑹𝒆𝒇𝒆𝒓𝒓𝒂𝒍 𝑪𝒐𝒅𝒆 “𝑷𝒀𝑿𝑿𝑹𝑾𝑫” 𝒘𝒉𝒊𝒍𝒆 𝒔𝒊𝒈𝒏𝒖𝒑 𝒕𝒐 𝒈𝒆𝒕 $𝟏𝟎. Edited: whatever was going on with this app seems to have been straightened out! It has been working consistently for a few months now! Thank you thank you!! I love this app and am excited to be able to rely on it again!
I have used this app for YEARS! It has been my very favorite rebate app! It is the only one I use anymore but that may be changing. I've heard great things about fetch and I think this might be the end of the road with Ibotta sadly. It used to be easy and trustworthy, now when I submit my rebates I always ALWAYS make sure to go back and make sure I got the right credit because 9 out of 10 times I won't. The rebates match up, it reads the correct credit upon submission but when the money credit actually goes into my account it's not the right amount anymore. Then you have the fun experience of going back and forth with customer service to get your credit.. sometimes they just give it to you and sometimes you have to send them pictures and bar codes ALL OVER AGAIN. It's incredibly frustrating and time consuming. If this happened once in a while I wouldn't care, that's life. But like I said, it's nearly every single time. To the point where if it actually does go through correctly I cheer haha. I love Ibotta and I want to stay with them, please fix whatever you changed and go back to whatever worked before.Show lessAshmarley186
Stole my money so I'm done
Update: I am 100% deleting this app and unsubscribing from all emails. I used Ibotta several times recently to buy online from Ulta and the transactions have never shown up in my account. Then because of my "disuse" they have removed $3.99 x2 from my account for "maintenance fees". I even used their horribly designed customer service to open tickets after the first time they charged me $3.99 for "not using" their app enough. They did return one $3.99 fee as a "one time courtesy" while ignoring the fact that none of my transactions were showing up under my account. I sent screenshots with my order numbers, amounts, and everything. Now they've taken another $3.99 from my account and those 4-5 Ulta transactions have never shown up in my account. I should have used Rakuten for all those Ulta transactions instead.
When this app works I think it's great. I've earned a fair amount of money with it over the past couple years, but the latest version is really glitchy. I have a receipt that I need to submit by tomorrow bc it's from several days ago and there are a bunch of items that qualify for cash back. Anyway, every time I try to take pictures of the receipt, the app crashes!! The app kept telling me that there was a new version so I should update, but when I checked I already have the most up to date version. Super annoying! I'm going to contact customer service so hopefully I can get my cash back before they tell me it's too late...Show lessBizzie Lizzie 88
Mistakes on their part are wasting my time
I am not usually one to write negative reviews. I bite my tongue and just deal with it. But this is ridiculous. I have used Ibotta for many years with very few issues that I could not overlook until now. Two of my recent submissions to Ibotta have been rejected. One was an online reservation I made for a hotel through the Ibotta app. I never received reimbursement in the form of 5% (I can’t remember the exact deal it was). I have written to their support team and have gotten the same response which told me to do EXACTLY what I did! “Click on the ‘shop’ link and it will take you to the hotel site. Then make your purchase.” Yes. I did that. I have reiterated this to the Ibotta support team and they have the same response over and over. Enough.
The other dispute was a receipt I uploaded the day after I made the purchases. They came back and said they rejected it because I had waited too long to submit the receipt. No. I submitted it the next day which is within the time period.
There are better things I could be doing with my time than arguing with their incompetency and inability to admit that the mistake is on their end.
I highly doubt I will continue to use this app as dealing with their “support staff” and incompetency are just too much.
I’ve worked for large companies in the past who are willing to admit when they have made a mistake and done something to appease the customer. Such is not the case with Ibotta. Too bad.Show lessRudyR
Stole my money so I'm done
Update: I am 100% deleting this app and unsubscribing from all emails. I used Ibotta several times recently to buy online from Ulta and the transactions have never shown up in my account. Then because of my "disuse" they have removed $3.99 x2 from my account for "maintenance fees". I even used their horribly designed customer service to open tickets after the first time they charged me $3.99 for "not using" their app enough. They did return one $3.99 fee as a "one time courtesy" while ignoring the fact that none of my transactions were showing up under my account. I sent screenshots with my order numbers, amounts, and everything. Now they've taken another $3.99 from my account and those 4-5 Ulta transactions have never shown up in my account. I should have used Rakuten for all those Ulta transactions instead.
When this app works I think it's great. I've earned a fair amount of money with it over the past couple years, but the latest version is really glitchy. I have a receipt that I need to submit by tomorrow bc it's from several days ago and there are a bunch of items that qualify for cash back. Anyway, every time I try to take pictures of the receipt, the app crashes!! The app kept telling me that there was a new version so I should update, but when I checked I already have the most up to date version. Super annoying! I'm going to contact customer service so hopefully I can get my cash back before they tell me it's too late...Show lessLove it!!
I love this app. They have a lot of offers I like. I have been using years now & earned a bunch!! I don’t always use the products they offer but it gives me a chance to try something new and get cash back. I wish my Walmart had all the brands and items IBOTTA offers but they usually don’t have half of the items I want. I have earned hundreds of dollars from this app and anything over $20 you can cash out whatever amount you want , whenever you want and they don’t charge you for transferring to you bank or card. The only downside to this app is the items you get regularly or more than once, will go down in the cash back. Starts off higher and the more you get it the less you will earn. I wish they didn’t do that because there is so many products I can’t get because none of the stores carry it in my area anyway. So I do miss out on a lot that I want but can’t get cash back on since the product is not in the store that has the cash back. I have found some things in different stores but can’t get cash back because the store that actually has the product is not offering that item or IBOTTA doesn’t have the store on their site.
Small town problems, I guessShow lessReececup31
Disable Withdrawal
I used Ibotta some years back and loved and decided to give it a try again now in 2022 and not loving it so much no more I decided to refer some of my friends that were complaining about the fetch app they liked the idea of Ibotta and decided to give it a try also Ibotta offers $10 for referrals and 5 of my friends signed up so between them and my earnings I got back from shopping I had enough to withdrawal so I decide to withdraw $20 of it for a gift card from Walmart for my daughter and got a error message so I tried to withdrawal to my PayPal and bank account and got a (We've temporarily disabled withdrawals to keep your earnings safe. For next steps, contact Ibotta Care for help) message I emailed Ibotta 2 days later they responded and said the customer is now responsible for providing proof of their referrals I figured no big deal I still had the messages from the 5 who did so I screenshot them and emailed them to Ibotta and still have not heard from them left them serval emails and nothing I guess they figured I wasn’t going to have to proof and that was their way of getting out of paying out but now that I sent the proof they basically ghosted me my advice would to be to cash out as soon as you hit the $20 minimum they barely give you much back on what u shop for so it will take some time to accumulate anything based on just shopping the items they chooseShow lessiluvtia
Developer Response
Hi there! We appreciate you taking the time out of your day to leave a review, and we truly apologize that you're not having a good experience. We would love to look into this further. Please update your review with the ticket number. Again, thank you for taking the time to leave a review and we hope that we hear from you soon!Review much like others
I have earned >$500 with this app and used since 2014. I did recommend it to others as well. Like other reviews, I have seen the product choices veer somewhat from those I use or would be great to try to ones I have no interest in trying.
Walmart seems to be the best store for matched offers and ease of receipt submission. And there is no loyalty card. Checking offers off on my list and a photo of the receipt in the car immediately and my account gets credited—done.
I agree with other reviews about linked loyalty card problems: not all the earned offers and bonuses were credited from a Food Lion shopping trip, and it was a big (!) hassle. (This is the second time this has occurred with Food Lion.) To have to take a photo of the receipt and package fronts and bar codes from all items with offers is ridiculous considering the expected time saving and ease of submission a linked card should allow. And the time delay after waiting several days to see if the credit would appear, and then contacting customer service means- yes you guessed it- of course items have been consumed and packaging discarded so further emails have to be sent indicating this. I don’t shop Food Lion too often for items that might have offers and don’t plan to any longer. It isn’t worth the time!
Thanks developer for the responses I see after other reviews; please address these two issues.Show lessoiuyrryop
Still love this app!
I have been using Ibotta for years, since 2014. Now it’s 2022 and I’m still using it! I have a lifetime earning of almost $800. If I used it more consistently it would be even more. A couple of things I love: 1. The money you earn accumulates and stays in your account, and you can choose when to withdraw it. I sometimes forgot to use it for months, and I’ve never had my earnings disappear 2. You have a couple days of grace to submit your receipt. I try and do it as soon as I get home, sometimes I forget. I went shopping on 6/24 and it’s 6/30 - I was still able to submit my receipt. 3. The bonus rewards! This is how you really earn extras. Check out what bonuses are available and work towards them. Like redeeming a certain number of items per month. That’s how you really get going! 4. The fact that you can use in-store coupons (like Safeway or Fred Meyer) and others, and still accumulate the cash in Ibotta. Find things on sale in store that also have a bonus in Ibotta. Really helps out in the long run!! Especially since groceries can get so expensive. I’m sure there are more things. But those are just a few! Thanks Ibotta crew for making this app possible and so easy to use.Show lessScooterfly20
Too redundant
I had downloaded the app years ago and thought I had deleted it after I cashed out my $20 because it took too much time. Then I started getting emails saying I had earned money etc. I figured they were scam emails until I read somewhere you can never escape the program. I opened one of the emails and realized it had started tracking my purchases again through a grocery loyalty card. I reinstalled the app and there were several dollars added to my account. I decided to start using the app again and realized they had changed some things but it still is more labor intensive than it needs to be. Granted, it’s nothing but an advertising gimmick but the products you get money back on stay too long and I realize they haven’t gained any new companies to hawk. The same products in the grocery section are repeated in the convenience section instead of having different products that you would actually buy at a convenience store. They also take away the rebates on the items you actually use once you have bought them 2 or 3 times. If they’d change the choices occasionally it would be better, but then they would have to pay out more money so you know that won’t happen.
If they start making me change my password every month and charge me a fee for not using the app, I will try to remove all my information and delete my account but from what you read these guys won’t let you escape, it’s like a cult.Show lessSdswcu
Developer Response
Hi there, we appreciate your feedback as we take user input seriously while we continue to develop. Thank you.An amazing app
Edited: whatever was going on with this app seems to have been straightened out! It has been working consistently for a few months now! Thank you thank you!! I love this app and am excited to be able to rely on it again!
I have used this app for YEARS! It has been my very favorite rebate app! It is the only one I use anymore but that may be changing. I’ve heard great things about fetch and I think this might be the end of the road with Ibotta sadly. It used to be easy and trustworthy, now when I submit my rebates I always ALWAYS make sure to go back and make sure I got the right credit because 9 out of 10 times I won’t. The rebates match up, it reads the correct credit upon submission but when the money credit actually goes into my account it’s not the right amount anymore. Then you have the fun experience of going back and forth with customer service to get your credit.. sometimes they just give it to you and sometimes you have to send them pictures and bar codes ALL OVER AGAIN. It’s incredibly frustrating and time consuming. If this happened once in a while I wouldn’t care, that’s life. But like I said, it’s nearly every single time. To the point where if it actually does go through correctly I cheer haha. I love Ibotta and I want to stay with them, please fix whatever you changed and go back to whatever worked before.Show lessMommaBurd84
Developer Response
Thank you for providing your feedback! We apologize for the inconvenience and have passed your message along to the appropriate team for further review. Please be sure to keep your Ibotta app updated to the latest version, as we hope to have this issue fixed in the next update. Thank you again for supporting Ibotta as we continue to develop and refine our service.
