App is almost unusable
I have no issues with the bank itself. They’re very friendly and helpful abs I have never had any issues. However, the app logs itself out every time I attempt to use the mobile check deposit. Use to only do this once or twice then let me finish the deposit but now I’ve tried about ten times. And when it finally doesn’t log out, it says the check has already been submitted but nothing shows up in deposit history and it never shows up in my account. I have turned my phone off and on again, uninstalled and reinstalled the app and waited over 24 hours and still the same thing. I’ll just have to take my checks over in person but it would be nice to have the convenience of mobile deposit if it would actually work.
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Easy to use
I enjoy online banking because there’s options for bill paying and it’s so easy to check balances and transactions. Also enjoy the ability to categorize spending to monitor budget.
Love this banking app
The UVACCU mobile app has been a great way for me to keep track of my financials on the go. Its super user friendly and has proven quite useful for depositing checks, paying credit card bills, transferring money (internally and externally which has been really handy for me) and I can do it all from my phone instead of having to sit down at my desk or go in person to the bank. Its shows all my accounts, cards, lines of credits and loans in a convenient, easily accessible manner to help me stay on top of things. Only minor complaint (if you could even call it that) is that the “details” on certain transaction titles (such as a grocery payment made on my card) are somewhat limited from the mobile app (though they might be the same as from a desktop). Its not a huge deal but once or twice I had a question about a payment and had to call the bank because I couldn't tell based on the details on the app- super minor thing though.
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Love my CU!!
UVA Community Credit Union is THE BEST bank ever! Easy to work with member services, loan officers, and representatives to service all your banking needs from personal loans, car loans, or mortgages, they can do it all and at great rates. With locations all over Charlottesville and surrounding areas, branches are available wherever you are, and mobile banking is just a touch away with your phone, computer or tablet - 24 hours a day. Have been banking with the CU for over 20 years and don’t plan on ever leaving! Not a member yet? You should be! Join the family and start enjoying the benefits!
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Worst finance app ever in history
It’s hard to even describe how bad the UI is for this app. You can’t make payments to your loan within the app. They send you to an outside site ONLY if you try to pay on the exact due date. The UI is clunky and hard to navigate. If you call them they have some of the rudest customer service I have ever experienced. This horrible institution has my auto loan I’m honestly thinking of refinancing to get away from this predatory institution who charges late fees when the payment is lte bc their horrible app and website doesn’t work. DO NOT GIVE THESE PEOPLE YOUR MONEY IF YOU USE ONLINE BANKING OF AMY TYPE!!!
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Great site
Easy to navigate. Helpful. The only issue with UVA CU is that there is no after hours customer service which I have need twice in my 35 years as a customer. I am sure others have needed it at times as well. Otherwise great people, great financial institution. I will always remain loyal to banking there.
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Home Town Service
No matter where you live or travel, the Credit Union is always as helpful and friendly as if you are still in Charlottesville. It still takes me back when I call and get to speak to a warm, friendly and helpful associate!
Works well
I really like the convenience of this app. That said, it takes a minute to figure out where everything is. I also find that it doesn’t consistently accept my password.
Great Banking
UVA Federal Credit Union is among the most efficient apps I use. I’ve never had a problem and I like that it urges you to update your password once in while. No complaints, only praises.
Great Convenience
First editions of this app were buggy, but they listened to reviews and really fixed things. I can do all my banking online now, faster easier than ever. Updating my review...this app only continues to improve!
