Great product
Love the products!!!!
Only USA
Every time there’s something I try to order, it comes up only available in USA
Used to buy quite a few things that were available in Canada too, but most things don’t ship here anymore.
Used to buy quite a few things that were available in Canada too, but most things don’t ship here anymore.
Will Steal Your Money!!!
This used to be a good app with good products. But over the past couple years it has gone disgustingly down hill. A majority of items have gotten cheaper, which is alright if that’s what people want to buy. But worse, they will take your payment and NEVER ship your item claiming inventory delays. Of the few decent items I’ve found, I have almost half a dozen items that are still months past their estimated ship dates. Adding to the outrage, items I’ve purchased are so delayed I am now seeing them re-listed for sale on the app before my orders have even shipped. THEY ARE RESELLING ITEMS KNOWING THEY WONT SHIP AND ARE NOT IN STOCK!! THIS IS ILLEGAL!! They have no real customer service, no number, no way to speak with anyone. All customer service responses are AI based, how do I know? Bc my questions are not remotely addressed or answered, every answer is the exact same generic response recycled over every one of my inquiries. Their only solution is to give store credit so you can buy more items that never ship, giant Ponzi scheme! DO NOT WASTE YOUR TIME AND MONEY. YOU WILL NEVER GET YOUR ITEMS!!! THEY STEAL FROM CUSTOMERS! APPLE SHOULD BAN THIS COMPANY.
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Canada
Wish there was more things that ship to Canada, and maybe a category for such things
Difficulty to enter the website
My connection to the website don’t work since a long time and i send many email but no help
Can't sign in
Doesn't move past the login screen
Login issues
Won’t allow me to log in on the app on my phone but it allows me on my computer. Good stuff but sucks because I can’t get in.
4 items ordered and paid in full/ zero items received!!
Please read before ordering on this app. This could save you $$$$ THOUSANDS $$$$!!! Maybe others have had a better experience on this app. But mine has been horrible. The last 3 items I’ve ordered going back to June of 2023 all show they were shipped as far as Touch of Modern is concerned. The businesses will creat a shipment label which through the automated system tells Touch of Modern it’s shipped. When I go to track the shipment It reads, “shipment cancelled”. I’ve tried notifying Touch of Modern 4 times through various methods. I’ll get a generic email reply the following day basically stating, shipping can take longer than expected. I’m coming up on a year where my orders have just gone ignored. I’ve asked for Touch of Modern credit or any type of credit, refund to make this right. All I get is automated responses saying the same incorrect information. I’m not unreasonable, I understand Touch of Modern is just a middle man. I’m just asking for a fair resolution.
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Can’t login !!
For months I can’t login to my account using my email
Chronicles of Dismay: Navigating the Erosion of a Once-Stellar App Experience
After dedicating over 8 years to this app, the recent plunge in user experience is disheartening. The escalated shipping charges coupled with the prolonged delivery time of 3-4 weeks for an order reflect a stark decline in service quality. The disconcerting trend continues with instances where my orders languished unshipped for more than 5 weeks. Upon contacting Customer Service, I encountered a nonchalant response, merely urging me to endure another week before reluctantly canceling the orders and initiating a refund, an ordeal lasting a staggering 8 weeks from the initial order placement. There's a fundamental flaw in expecting customers to actively monitor shipment status; the system should autonomously cancel and refund if a status remains stagnant for 5 weeks. Regrettably, the lamentable experience extends to the Customer Service domain, which appears to be compromised, perhaps in a misguided pursuit of operational efficiency. In a consumer-centric business, prioritizing post-order customer service is imperative. The cumbersome process of updating a shipping address epitomizes the inefficiency that has marred recent interactions. The wearisome and frustrating encounters of late compel me to bid farewell to this app. Deleting it is a prudent choice as I redirect my energy towards endeavors that respect and value my time and patronage.
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