The best value by far
I found this site when my trip to England had to be extended due to a family illness. I had already spent a fortune renting cars from London Heathrow, through a well know booking site. After a bit of research I found Rentalcars and saved so much money.
I have rented with them a few times now and I always compare with other sites. Rentalcars are always the best value and all of the cars that I have had have not been budget basics.
Beyond happy with this site and will always use them in the future.
Thank you Rentalcars.
I have rented with them a few times now and I always compare with other sites. Rentalcars are always the best value and all of the cars that I have had have not been budget basics.
Beyond happy with this site and will always use them in the future.
Thank you Rentalcars.
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Product not as promised.
The last time I rented a car a month ago, the car I booked wasn’t what they gave Me when I got there even after I showed them the class of car I rented. I showed them the order. They said they don’t know why they list that SUV, they never have it. I said then that really doesn’t help Me right now. This isn’t the first time and not the same company. If I weren’t being emergently deployed, I’d never use this again ….
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Don’t use
Used this app 3 times this year to rent cars during my travels.
1st time everything went well.
2nd time there wasn’t a car waiting for me at the airport. I received email from Rentalcars while I was in flight that there was no reservation.
3rd time I rented a car for 4 weeks but returned it after 2 weeks of rental because of changes in my traveling plans. I was told bu Hertz that they can’t return my money for two weeks bacause reservation was through Rentalcars and that I need to contact them for refund. When i contacted Rentalcars they just told me that it is in their Terms & Conditions that they do not give refunds for unused days. If i rented a car directly from Hertz I would get a refund.
I will never use this app again.
1st time everything went well.
2nd time there wasn’t a car waiting for me at the airport. I received email from Rentalcars while I was in flight that there was no reservation.
3rd time I rented a car for 4 weeks but returned it after 2 weeks of rental because of changes in my traveling plans. I was told bu Hertz that they can’t return my money for two weeks bacause reservation was through Rentalcars and that I need to contact them for refund. When i contacted Rentalcars they just told me that it is in their Terms & Conditions that they do not give refunds for unused days. If i rented a car directly from Hertz I would get a refund.
I will never use this app again.
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Saved me moneyyyyyyy
Thankfully when in put my pick up & drop off times, the app suggested I change it by 3 hours to avoid paying another FULL day! Phewwww! I almost booked on another site for way more money! Ill wait 3 hours to SAVE $128
No internet connection
Unable to use the App. Always get the error message [No internet connection]
Good but needs a fix
Great app and easy to use. However when I am about to finish, it tells me the payment doesnt work and wants me to call the rental to fix, So i start again and same happens, only to find out I now have double booked, so now I have booked and paid fot two cars amd need to cancel one, which is ok but takes too many days to get a refund.
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Good app overall but with one super annoying flaw
I am using this app frequently, also because there is no real alternative. However, the app has a overly annoying problem which at times breaks it usability. Sometimes car rentals appear closed and the app does not allow you to proceed, asking to adjust to opening times without telling you the actual opening times of the branch! Things get worse when you try to drop off your car on a Sunday as by default the branch at least appears to be closed, however in practice you can simply drop off your key in a letterbox or so. In such situations you‘ll have to resort to arranging your booking directly with the car rental though of course this entirely breaks the convinience and purpose of this app and is pretty frustrating. I am renting cars quite frequently and this problem more and more pushes me away from their service. However, fo occasional renters still best app on the market.
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A couple annoying things…
1. the search for cars to rent in the App and Website give different results,
2. the App should have detailed addresses and maps (or link to googles maps) for all locations, my last experience required a walk on a roadway to an unmarked rental office.
3. the App shows inconsistent and incorrect currency conversions…and they were different when going to the website.
2. the App should have detailed addresses and maps (or link to googles maps) for all locations, my last experience required a walk on a roadway to an unmarked rental office.
3. the App shows inconsistent and incorrect currency conversions…and they were different when going to the website.
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Avoid !!!
Information in their systems are not correct. They made mistakes and they will not admit to refund me ! Horrible service ! Avoid !
No instructions on how to use app
Downloaded this app. Tried to use it for a while and everytime I tried to search rentals this red bar popped up saying “make sure return is at least 1 hour away” I had no idea what this meant. Did not show me how to use it. I tried doing multiple different adjustments. Got frustrated and deleted the app. Much rather use google search to find rentals nearby rather then trying to figure out this absurdly complicated app.
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