Peace
Response from developer
Thank you so much for this fantastic review, @good things going on! We are always incredibly happy to hear that our app has been so useful and that it has been so effective. Please feel free to contact us at support@medisafe.com if you ever need assistance or any suggestions for future updates. Thanks again, Medisafe Team!
Efficient
Response from developer
Thanks for this great review! We appreciate the 5 stars! Please let us know if you ever need anything by emailing support@medisafe.com. Thanks, Medisafe Team
Taking lots of meds made easy
So far excellent, with much potential
If I was to provide some feedback for improvements it would be to cover more medications, I feel the ability to add a new prescription is dependent on what the brand/medication is called in the USA, which uses different names for some of the medication.
Overall the app is brilliant but needs a few tweets to make it universally useful to all that can use it. No app comes close to this app in its category for usefulness.
Response from developer
In the meantime, tap on the '+' icon at the top right of your pillbox and tap on 'Add Medication'. Type in your medication name, tap 'Done' on your keyboard, then tap on 'Next'. Input the rest of your medication’s details. Please email us at support@medisafe.com for further assistance. Thanks, Medisafe Team
Glitchy, poorly synched app
Now I’m being told that I need to purchase the app in order for it to continue to work. There is no purchase option in the App Store. I will be finding a different app to keep track of medications. Definitely wouldn’t recommend.
Response from developer
Hi @Kimmi-Chi Noodle - Thank you for your review and for reporting this issue. We are very sorry to hear that you are disappointed with the app. We sincerely apologize for the inconvenience. Unfortunately we believe this is an Apple related issue, as we have had some reports of this issue occurring with other apps as well. Please email us at support@medisafe.com for instructions and further assistance. Thanks, Medisafe Team
Just What I Needed
It dawned on me that they’re must be an app for this. I downloaded a few so I could try them out. This is the only convenient medicine reminder. If I don’t respond, it gets back to me in a short while. And the alarm sounds like a soft rattle. I can take the medicine exactly on time, I can ignore the alarm without missing my medicine because this app gets back to me in a while. If I decide to take a medication a little early or a little late, I can easily mark that in my schedule.
You just put in the name of the medication. The app and for the dosage and shows what the medications look like, so you have a visual of your medicine, too., It asks how many times a day you take it, and then has you put in the times you want to take it. It takes about a minute or two to do after you’ve done it once.
It’s so convenient. No more forgetting to take an important medication. No more trying to remember if I already took that medication today.
I love this app!
Best Medication App
I’ve tried shopping for other medication apps but none of them have the interface that works as smoothly as this one. I take around 15-35 pills per day and this app manages to remind me of them all and has the easy pillbox interface for loading my pillbox weekly with ease. I also like Morgan Freeman harassing me to take my meds. I’m so glad we got the app stable because there isn’t one on the market I’ve found that comes close to doing what this one does for me. Support is stellar too. I highly recommend this app. 🙏
App failure
Should I delete the program and start over again or search for a different program?
Response from developer
Hi @J W D disapointed - Thank you for leaving a review. We understand your disappointment and we sincerely apologize for the inconvenience! Can you please email us at support@medisafe.com so we can ask you some questions about this and assist in solving this issue. Thanks, Medisafe Team
Doesn’t work
I contacted the developer and they told me they had fixed it and I was to use a different email address and close and reopen the app. I did all of that and when I opened it again, things that had been saved, no longer were so the app seemed to function even worse now. Despite me contacting them several times, I have not been given any idea if they can fix it or not. The pill reminder works for me but that part is free. The premium features were unreliable for me. Another reply advised me that I could use measurements to help me and it made me realize they weren’t on top of things since I contacted them to say the measurements weren’t even working properly for me. (That was even more frustrating)
I also couldn’t get the pharmacist videos to work for me. Another great option... if it works.
In theory, the app is great but it’s not working for me and I’d encourage people to look for other options despite Medisafe being #1 rated. If they can assure me the bugs have been fixed, I’ll buy it again. I’ll write a positive review but I’m not satisfied with the customer service either.
I have found it to be very frustrating because this app should give me what I need but it isn’t as advertized.
Response from developer
Hi @Revrobrevolting - Thank you for your message. We are very sorry to hear that you are disappointed with the premium version of the app. Currently we have 27 measurement options available for premium users. We would love to hear from you how we can improve. Please contact us at support@medisafe.com and we will be happy to hear your thoughts. Thanks, Medisafe Team
Helped me adjust to newly-diagnosed chronic disease
Medisafe helped me get in the habit of taking my pills on the regular. And once it became a habit, I turned off the notifications and just use the app to check off when they were taken. It’s super customizable and has been a wonderful help.
One of my favorite features is the interaction checker. I have two prescribers and while they know what I’m taking, it gives me peace of mind to make sure nothing I take will cause an adverse reaction - or gives me the ability to ask educated questions if there may be a concern.
I recommend this to anyone who is trying to get on a schedule with your prescriptions and supplements — for health’s sake!