Leave a Review BankMobile Vibe
Love it!
I’ve been a customer for many years. Even though I’m not in school anymore, I kept the BankMobile account and I don’t regret it at all. I get paid 2 days early, transfer money into my BankMobile savings for free. Customer service has always been helpful anytime I’ve had to call. App is incredibly easy to use. I would highly recommend this bank.Show less@$h867126
Great bank!!!
I wasn’t so sure about BankMobile to begin with. I didn’t choose to bank with them, I was pretty much forced to get it because I was in college & having a checking acc w/BankMobile was a requirement if I wanted to get my financial aid refund(s) early via direct deposit or snail mail. Goodness if snail mail doesn’t live up to name. It was absolutely & most def worth giving it a try. BankMobile is great to bank with. I’m not even going to college anymore & still have my BankMobile checking account. The only complaint I have &’have ever had in the 4 1/2 years since I first signed up for my account is that there aren’t any physical banks even anywhere close to me. I’d love to have a local BankMobile bank (within 15-25 miles of my home) so that I could just walk into a BankMobile branch & handle my business if needed. There are some things you just can’t do online when it comes to banking. Aside from that one minor issue, I must say that I am very well pleased with the service I receive from BankMobile Vibe.Show lessWaynecobabe
Developer Response
Thank you for the rating and updating your review!! We appreciate it! Keep in mind BankMobile is not only great for students, but it's an account that can be used forever!! Where else can you get fee-free access to over 55,000 ATMs across the country and not be charged so many fees!! BankMobile Vibe, that's where!!! For clarification - students are not required to open a BankMobile Vibe account in order to us to process their refund, however almost 2 million have chosen to do so. Also, BankMobile is one of the first all-digital banks in the USA and we can offer the Vibe account which is easy, convenient and affordable to our customers instead of spending money on bank branches. That is why the big banks charge so many fees, so they can pay their rent on their branches. Thanks again! PaulAlways Had A Good Experience
I have been with this bank for about 4 years now, never had a bad compliment.
I remember being in college waiting for my refund to pay for extra school fees,
I didn’t want my refund sent by check in the mail, which was already in progress and I called to see if it was delivered. Long story short that same day I called, i was able to get instant access to my refund using a virtual card they provided for me. They have always been nice & helpful. Good bank!Show lessobeykaye
Out Look
I am so happy that I opened this account because it has a direct connection to the school financial services. When you school has a financial obligation that you need to receive the bank has a faster release of that obligation than BOA, Chase or any other well known bank. The other bank has up to a 10 day wait. Bank Vibe posts it sometimes the next day depending how quick your school releases the funds to them and how big the list is they receive from the school.Show lessFlorence Marie Worthen
Great way to pinch some extra people miss from college students.
My university has no other option other than using Bank Mobile. Sure, it’s nice to get your refund deposit the same day. However, the monthly fees take advantage of students with limited means. The free ATMs are a joke. I’ve yet to find one reasonably close by and with the cash shortage, taking out a few extra bucks at Walmart is t an option.
The finally kicker is that for more than two days, the app freezes on the wait screen with Bank Mobile across the top, then says “cannot connect to server.” This only happens from the app. I can access my account from a computer. Please work on fixing the glitches and consider a less predatory fee schedule.Show lesscbgonzalez
Developer Response
Hello! Even with a monthly fee, the BankMobile Vibe account is still a great value for students and we encourage you and all students to compare our account fees and features with the top banks. BankMobile has only a total of 4 fees we may charge our customers while most banks in the USA average a total of 30 or more fees they may charge their customers. We keep our fees as low as possible while providing you an account that is convenient, financially empowering and affordable. This includes fee-free access to over 55,000 ATMs worldwide, including those ATMs located in Target, CVS, Rite-Aid, Costco and Walgreen stores. The monthly service fee is $2.99, but we give you the option to have it waived with a qualifying deposit of $300 or more per statement cycle. Please ensure you have a strong WiFi signal when using the BankMobile Vibe app and contact us directly if you are still experiencing issues when accessing. Thank you. Paulgreat app & banking option
I got this because this is how my institution gives students their financial aid refunds and I'm honestly glad they did. I have had no issues besides my physical card getting lost in the mail, which isn't a big deal because we are offered a digital card in the meantime. the app is really easy to maneuver and has a great layout. I definitely recommend using this!Show lessbev_k_
Long time banker
So I’m 34, been using this bank since I was 25. I have not had many issues and customer service is incredible with solving my issues when I rarely have them. The bank quickly deposits my checks through my phone app and the app is easy to use. The school has handled all my refunds in a timely fashion and even though I now live across the US in Arizona I still choose to use BankMobile!Show lessFatCatArt
Happy with Bank Mobile!
I’ve been using Bank Mobile for 8 years and find it to be simple, easy, and reliable. Every month my SS check is direct deposited into my account, then I use my debit card for daily purchases. If I need cash there’s lot of ATM machines in my area, even some that don’t charge service fees: To deposit money in my account I use 7Eleven. I also have a check book if I need to write a check. My one complaint; they don’t have a chip on their debit card. Swiping your card is old school.
It’s also the safest way to bank during the Covid-19 pandemic! Banking doesn’t get much easier than this.Show lesslindasue546
Developer Response
Thank you for the review! And we appreciate your patronage and loyalty of BankMobile! BankMobile does have chip cards!! When your card has expired, a new one will be sent to you at not charge and will contain a chip! Thanks again! PaulSend your refund to another bank
Do not use bank mobile . They will not protect your money. I was scammed out of 100 dollars due to someone pretending to be a illustration artist. They ran off with the money and when I disputed it the bank said no error occurred. Even though I gave them all the proof to show I never received anything. They implied that the merchant did in fact deliver. Which is a lie because when I asked for proof of that. They had none to give. They just don’t want to help me get my money back and that shows what type of bank they are. It’s better to use another bank to get your refund. Read the reviews online if you don’t believe me . They show the hundreds of people who bank mobile did not and will not protect if something happens.Show lessVikkiB92
Great so far
I’ve just loaded this app. I actually was shocked how fast it loaded onto my iPhone. I get my refund from my school like you said immediately when sent to me. So I can’t say anything but looking in the app it reminds me of the website you guys have. Fantastic job so far. I’ll keep my account I’m sure after I graduate from Liberty’s divinity program. I’m not a regular students age I’m going into my second career as a minister. I printed my SS checks and maybe my veterans disability a little later. KUDOS guys 🙏🏻😁Show lessMalenurs
