BNZ Mobile Business Banking User Reviews

BNZ Mobile Business Banking

Bank of New Zealand

Productivity

Finance

Top reviews

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Slow on launch

Takes a long time to login

Dunceijb

4 months ago

Useless for multiple accounts

This app is useless for people who need to access accounts for different organisations. Once you log into one account you can’t fully log out again. So switching between accounts for different organisations is impossible. What a major flaw!
If only you could log into your PC without the app just like EVERY other bank. Awful user experience BNZ.

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Alveew

5 months ago

Response from developer

HI Alveew, thanks for the feedback. Unfortunately, it's not possible to swap between multiple businesses on the same app at present. It's possible to authenticate more than one internet banking business from the same app though - search your browser for 'BNZ combining tokens' for help. I've passed your feedback on to the team. ^SK

Latest update not working

Just tried logging on and it told me I needed to update my phone software which is up to date but the same pop up keeps appearing. My software is current but your app won’t update based on that. iOS 17.5.1

Lizbifnz

6 months ago

Response from developer

Thanks for the feedback. I've passed this on. The team fixed the block issue and have updated controls to ensure this doesn't happen again. Apologies for the impact on your banking. ^SK

App crashing

App keep on crashing and pop up showing to update the operating software. Currently, using iOS 17.5.1. since the recent BNZ APP update getting this message.

YourAsset

6 months ago

Response from developer

Thanks for the feedback. I've passed this on. The team fixed the block issue and have updated controls to ensure this doesn't happen again. Apologies for the impact on your banking. ^SK

Can’t handle multiple businesses

There is no easy way to change between multiple businesses, we currently have each phone and iPad we own logged in to a separate company which is a pain, it needs an option to swap as lots of people have more than one company.

Robbiekrnz

a year ago

Missing features

Doesn’t have access to term deposit certificates or any way to message BNZ support apart from a list of phone numbers.

jill at the beach

2 years ago

Way too slow to load

Hopeless.

geoffh25

2 years ago

Response from developer

Hi geoffh25, if you are having issues with the app, email us your issue with screenshots to BNZ_Mobile_Banking_Feedback@bnz.co.nz and we'll try to help. ^Stephen

Very slow after recent updates

The app was good but recent changes have slowed it down - takes forever to load now, very frustrating!

Nate '83

2 years ago

Response from developer

Hi Nate, thanks for the feedback. Deleting and reinstalling the app seems to fix this issue for most customers. Please contact us on BNZ_Mobile_Banking_Feedback@bnz.co.nz if you continue to have issues. ^Stephen

Love it - Can I have 2 business accounts on the 1 app?

Such a great app, easy to use

** help **

Can I have 2 different businesses on the 1 app? 2 different bank accounts? Can’t find the answers anywhere.

Or can I download the app twice on the same device?

Dreamteamx