Works for me!
I love Flywheel! I can’t say, I wish I ha thought of it first...because, well, I did. I had an idea for an app that would allow you to order a cab, and it would be dispatched. I even thought about having the app track the locations on of the cab. I talked to a few people, but found no interest. A few months later, the first apps appeared, but were not quite what I envisioned. Then the ride shares appeared. I never bothered. I stuck with cabs. When Flywheel arrived, it was what I wanted. I used it before it became Flywheel. It is still a solid app, and is hands down the best.
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It seems like it works for other people, but…
I wish I could get this to work for me. The two times I’ve been able to get rides with it, it was despite the app itself. The phone feature (tried to call the driver) doesn’t work, drivers claim they tried calling me, but I was never reached. The GPS is not particularly accurate or smooth. I wish this worked better.
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Same old awful taxis
I wanted to give them a chance, maybe they’d be better taxis with the rebrand but nope I was wrong.
My first flywheel ride I ordered, the driver pulled up and asked where I was going. I said my apartment which was 2 miles away. The driver said nope and drove off on me.
Worst experience ever, don’t use or support them they don’t deserve your money.
My first flywheel ride I ordered, the driver pulled up and asked where I was going. I said my apartment which was 2 miles away. The driver said nope and drove off on me.
Worst experience ever, don’t use or support them they don’t deserve your money.
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Scam app for a desperate business.
This app is designed to allow drivers to ghost on you, then charge you $6 for “not showing up” (even if there’s a record of you calling the driver from where you stand, outside the address, in the rain).
No wonder they’re hurting.
No wonder they’re hurting.
Drivers use their brain, which is superior to GPS
So nice to hail a ride from someone that knows my city and how to maneuver within it. Uber is great but tired of drivers completely committed to the Uber GPS to navigate when the best route is not always on their phone/screen. They don’t know the names of most major city streets, but Flywheel drivers do, it is their profession.
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Unreliable last 4 weeks
The app is great and FlyWheel/De Soto drivers are friendly but the service has been unreliable for the past month or so. Seems like they have fewer drivers than before.
Clarification needed
Driver arrived w/in 2 minutes with a phone pressed to his ear. In SF commute traffic (bikes, scooters, pedestrians, tech company buses), driver was on 4 calls using his free arm in the 25 minute ride to the train station. He initiated 3 calls and was on phone when we exited cab.
Is this acceptable practice? Please advise.
Thank you, in advance, for your attention to this matter.
Is this acceptable practice? Please advise.
Thank you, in advance, for your attention to this matter.
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Fixes
The app is great but if you have an expired card or if it gets declined the app bugs out. Will not allow access. There should be an option to update your card. I love the app so I removed it from my phone and reinstalled to fix the issue but I’m not sure many others would do the same.
Flywheel
I use Flywheel three to four times a day and rarely, if ever, have a disappointing experience; great ap.
Update removed eta feature
The most recent update seems to have rid the app of the ability to estimate arrival time once trip has begun. This was especially useful to apprise expectant parties when late.
App also needs to fix this: drivers do not receive numbered street address if passenger enters the name of a building, ex: “Freddie’s Burgers”, resulting in mistimed arrivals, necessary U-turns, cranky drivers, frustrated passengers.
App also needs to fix this: drivers do not receive numbered street address if passenger enters the name of a building, ex: “Freddie’s Burgers”, resulting in mistimed arrivals, necessary U-turns, cranky drivers, frustrated passengers.
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