paysafecard User Reviews

paysafecard - prepaid payments
paysafecard - prepaid payments
paysafecard.com Wertkarten GmbH

Top reviews

Leave a Review paysafecard
  • Scam scheme.

    I’m unable to redeem this worthless card on the app. I can check the balance on the card but I cannot do anything else with it.
    This is a scam company.

    Developer Response

    Please be informed that in order to pay at a website of your choice, select paysafecard as payment method at the checkout. You can find websites accepting paysafecard here: https://www.paysafecard.com/en/show-online-shops/
  • Greta app

    Everyone should be using paysafe instead of after pay
  • Amazing

    Very easy to use!!
  • Amateurs. Can’t even log in.

    Can’t access your account from this app.

    Can’t top up. Can’t find retail outlets for the cards, which you can’t buy online. And this after uploading your ID card for identity verification.

    Total amateurs. I will file a GDPR complaint to force them to delete my personal data.

    Developer Response

    We are sorry that you're experiencing issues with our product, but we're unable to determine the exact nature of your problem based on your comment. We therefore kindly invite you to visit our website in order to find answers to the questions you may have.
  • PL27/wiktorelka

    Tak
  • Für Fortnite

    Für Fortnite
  • Balance blocked

    I've been trying to have my $150 refunded or unlocked my pins for more than 8 days, and I'm thinking nothing that the $150 has been lost. they don't have a Spanish-language call number

    Developer Response

    We apologize for any delay in processing your request, please be assured that every query is being handled and will be processed as soon as possible. Thank you very much for your understanding.
  • Awful Customer Support

    Back when the App used to work it was Amazing, however for 5 months now it is no longer working with my iPhone 12, the login option is completely missing. Contacting customer support several times did not bear any fruits either so I have just given up.

    Developer Response

    In case you're experiencing issues with the app, please make sure you've installed the latest version. Alternatively, you can use the desktop or browser version.
  • Probably the worst app.

    Definitely the worst payment processing app. Paysafecard forces you to “upgrade your status” after the first processed payment. It’s up to you to figure out what it means. Then you find out that you need to download the app and follow the instruction. But there is no instruction. There is not even a login process once you install the app. The only two options you are given is to check the ballance (which when you do gives you “you can use all your balance now” information) and find the place that sells cards near you. They don’t have life costumer service and they don’t reply to your emails in timely manner.
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    Developer Response

    We are sorry that you're experiencing issues with our product. We kindly invite you to visit our website in order to find answers to the questions you may have: https://www.paysafecard.com/en/help/
  • Location

    What sup with all retailers locations that show on the app map saying that they don’t have paysafe card. Even with the correct address the place name and is completely different.

    Developer Response

    In case you're experiencing issues purchasing our product, you can find a list of sales outlets, as well as a feature to rate them and provide feedback, and a sales guide for retailers here: https://www.paysafecard.com/en/find-sales-outlet-1/. If available in your country, this page also provides information on how to purchase paysafecard online.

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