Mobile Scan User Reviews

Mobile Scan
Mobile Scan
Wakefern Food Corporation

Top reviews

Poorly developed

I’ve been trying to use this app for years now and every time I download it it still doesn’t work. They should ask Sam’s Club how to do it.

NEW APP IS AWFUL

Poor!! Over 6 months now can not get weekly sales just says reload and when you do it DOES NOTHING ALMOST MAKES ME WANT TO STOP GOING TO SHOPRITE THIS “new app is horrific” NEVER HAD RHESE PROBLEMS WITH OLD APP

Not working

Each time I go to my local ShopRite, it doesn’t work.

Glitching

99% of the time I have to go through an “audit” when I check out. A cashier has to scan multiple items in my bags & make a mess of everything. When I called customer service they had no idea how to help. First they said Audits were random but literally 36 times in a row is not random. They said try clearing my cache in safari which didn’t work.
Show less

Never works

This app never works at my local ShopRite

This is a poorly created and even more poorly functioning app.

First and foremost… price scanning capability should be built into regular ShopRite app. I shouldn’t have needed to download a second app just to get the price of an unmarked item.

Second… the app required some sort of clunky setup. I’m standing there in front of the item messing around with setup and questions when I should have just been able to scan the item and get the price.

Third… it is asking me for a Wi-Fi connection… while I am standing in the store. Even when I give it one it keeps asking. Why is this needed at all. It’s a phone with cellular.

Fourth, once I put it onto the store Wi-Fi… it didn’t work anyway. I got nothing when scanning an item. Tried another item… same thing.
Other apps do this quickly and easily within their main app. This one has trouble handling this simple thing…even with a separate app.
Show less

Not working at all

It takes forever to get the scanning work. Can’t even scan one single thing. The app is still at beta stage.

Mr Murrel

You can no longer login on the ShopRite app without sharing your information with The Wakefern app. I’m deleting your App.

Terrible All Around

This is a terrible app and terrible in store experience. The app disconnects from the store every 5 seconds requiring multiple
Taps. When you get to checkout you need an attendant to randomly scan 5 items. Overall horrible garbage app

Hit or miss

Sometimes works, sometimes not. Please fix. Not the phone, have used it many times. Says not connected to Wi-Fi but it is.

Alternatives to Mobile Scan