Update
Can you please update the app’s capabilities. I’ve ran into multiple fraud issues where I need to speak with a representative to clear up the misunderstanding. This could be solved with a feature that enables the app to notify me a flagged purchase and I can either confirm I made the purchase or that it is a fraudulent purchase on my account. Other than this issue, I am very happy with the app.
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Response from developer
Great feedback. We will bring this up to our IT team. Thank you!
Great and awesome bank
I like banking with Cabrillo Credit Union, They always take care of their clients that banks with them, and also makes us feel at ease with great customer service. Although i wish that they were open on weekends.
Very functional and Easy to use
I use to check my balance, make transfers, and even make check deposits. This app allows me to even pay other individuals. Love this app!
Cabrillo Credit Union
Update fm last review. One star less because Mission Federal credit union does everything Cabrillo does plus they are open later, on Saturdays, and I can still get my paycheck on Thursday at midnight. Which is awesome.
I am keeping Cabrillo because I like to keep bills separate from “fun” money. I just never have time to go to the branch because their hours mirror mine. I would have to ask for time off work to go to “the bank” which seems silly to me.
I am keeping Cabrillo because I like to keep bills separate from “fun” money. I just never have time to go to the branch because their hours mirror mine. I would have to ask for time off work to go to “the bank” which seems silly to me.
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Response from developer
Thank you for your detailed feedback. We are glad to hear that you are happy with the app.
So far so good
Good app, haven’t had any issues yet. Switching from another bank was a bit different at first, but overall easy to use.
it’s ok
The app and system sometimes shuts down and makes it wildly inconvenient for those of us that use it regularly. It really wouldn’t be a problem if it happened occasionally- but it happens entirely too often. I have never experienced that kind of frequency of technical difficulties anywhere else.
They are also very strangely selective of when they post any charges; whether pending or not. And it’s not consistent enough for me to know or predict the difference. This is also incredibly frustrating because I will be so conscious of my spending and the app will keep such great track but then an online order will not even show up as pending and derail my entire calculation. What is the point of the app if it’s not going to accurately keep track of my spending? This is meant to be a tool for that.
I am actually thinking of switching banks very shortly and the app failures are about 40% of the reason.
They are also very strangely selective of when they post any charges; whether pending or not. And it’s not consistent enough for me to know or predict the difference. This is also incredibly frustrating because I will be so conscious of my spending and the app will keep such great track but then an online order will not even show up as pending and derail my entire calculation. What is the point of the app if it’s not going to accurately keep track of my spending? This is meant to be a tool for that.
I am actually thinking of switching banks very shortly and the app failures are about 40% of the reason.
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Response from developer
We appreciate your feedback and are sorry to hear that you've had some difficulty with the app. Please call our Member Support Department at 858-547-7400 so we can assist you in troubleshooting. Thank you, The Cabrillo Technical Team
Very easy to use and navigate
I like that I can do pretty much anything here on the app, like placing a check stop payment, making credit card payments, etc. And the app is very easy to navigate. I’ve never had an issue signing in with my fingerprint.
Response from developer
Thank you for your detailed feedback. We appreciate you taking the time to review the app.
Convenient
I can transfer money, check my accounts, and deposit checks within seconds from my phone and it’s safe! Only issue is they shut down the app/website for maintenance too often.
Makes my life so easy!
I’m so grateful for the Cabrillo app. I’ve been a member for years and had the app for about 2 years. I can check my account, pay my bills and transfer money all from my phone. Great job Cabrillo!
