# 5BB — 5BB makes you more comfortable

> Manage internet services, view bills, make payments, and request support. (iPhone/iPad app by GLOBAL TECHNOLOGY COMPANY LIMITED.)

- Source: https://appshunter.io/ios/app/5bb/id1578206698 (this page in markdown: same URL + `.md`)
- Developer: [GLOBAL TECHNOLOGY COMPANY LIMITED](https://appshunter.io/developer/1578206700)
- Category: Utilities
- Price: Free
- Rating: 2.44/5 from 57 App Store ratings · 11 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 50 MB
- Languages: Burmese, English
- Released: 2021-07-26
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/5bb/id1578206698/reviews.md

## What is 5BB?

5BB application can help you know promotion plans instantly, solve your problems for about our internet connection and support after-sales-services and lots more from 5BB services.
It can be used for both 5BB FTTX and LTE services.
It is available in two languages, Myanmar and English, 24/7 for your convenience and It is also free to use!
5BB app with amazing features:
• View your latest bill instantly.
• Can pay monthly bill with your mobile banking.
• Check your payment history by monthly
• Can request upgrade / downgrade for your 5BB - FTTH plan.
• Can report your problems such as billing issue, connection lost, device damage, etc.
• Can request for relocation for moving the activated location to another.
• Check your usage in LTE service.
• Can make renewal service in LTE.
• Mail to us in-app when you need help
• Announce important news and promotions
• Remind you for your monthly bill

## Key features

- View latest bills instantly
- Pay monthly bills via mobile banking
- Check monthly payment history
- Request plan upgrades/downgrades
- Report service problems
- Request relocation
- Check LTE usage

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/5bb/id1578206698/reviews.md

### 1/5 — The worst

*2024-11-24*

Had to delete app and can’t login because forgot password but when I do forgot password there’s no second question so how do I answer? so many complaints yet they don’t do anything what kind of company is this?

### 4/5 — Useless !

*2024-10-14*

Customer Service function is for what ? You, 5BB dont know how to use it ? Even I reported connection issue every single days and it's been over 7 days without no action.

It's just show case app for billing payments.

### 1/5 — 5BB bad service

*2024-05-01*

24/7 call center girl is really bad at their work. Don’t know how to communicate with their customer. The only thing they know is “U can’t. This is “…” department’s responsibility. Pls call them. Blah…. “. I thought MPT call center’s service is bad. But 5BB is the worst among internet service providers in terms of service. If u don’t know how to do your job, learn from Bank call center.

### 1/5 — 5BB

*2023-08-11*

Poor customer service and poor internet speed

### 3/5 — Ipad Version လည်း လုပ်ပေးပါ

*2023-07-12*

Ipad Version လည်း လုပ်ပေးပါ
Minor bug fix ပေးပါ
သုံးရတာ အဆင်ပြေပါတယ်

### 1/5 — Customer service

*2023-05-09*

Customer service is pretty bad. No respect to customers. They don’t showed up to the installation to their own promises.

### 1/5 — very very bad service

*2022-11-25, version v1.3.0*

very very bad service.

Not worthy even one star.

### 1/5 — Expensive and bad service

*2021-08-11, version v1.0.0*

It's one of the most expensive ISP in Myanmar, but the service is bad and connection is unstable.

### 1/5 — Try to scam $$ from customer

*2021-08-11, version v1.0.0*

Worst

### 1/5 — Surcharge 7%

*2021-08-04, version v1.0.0*

Customer service is getting worse and worse.

## Frequently asked questions about 5BB

### What services does 5BB support?

5BB supports both 5BB FTTX and LTE services. This includes managing your internet connection, billing, and other related services for these plans.

### How can I pay my bill with 5BB?

You can pay your monthly bill directly within the 5BB app using your mobile banking. The app also allows you to view your latest bill instantly and check your payment history by month.

### Can I request changes to my 5BB plan?

Yes, you can request upgrades or downgrades for your 5BB - FTTH plan through the app. You can also request relocation if you are moving your activated service location.

### What kind of problems can I report with 5BB?

You can report various problems such as billing issues, connection loss, device damage, and more. The app also provides a way to mail for help when needed.

### Is 5BB available in multiple languages?

Yes, 5BB is available in two languages: Myanmar and English, ensuring convenience for a wider range of users.

### Does 5BB have ads?

No, 5BB does not contain advertisements. The app is free to use and focuses on providing service management features without interruption.

### What is the update frequency for 5BB?

The latest version of 5BB, v1.4.0, was last updated on May 2, 2023. While specific update frequency isn't detailed, this indicates ongoing development and support.

### What devices is 5BB compatible with?

5BB is available for iPhone and iPod devices. It is designed to be accessible on these platforms for managing your internet services.

## Version history (last 5 releases)

### v1.4.0 — 2023-05-02

- WavePay integrated for all payments
- Recharge payment integrated

### v1.3.0 — 2022-10-28

- Advance payment feature added
- Citizens Pay integrated for payment

### v1.2.0 — 2022-06-15

- UI/UX improvements and bug fixes

### v1.1.0 — 2022-06-03

- UI/UX improvements and bug fixes

### v1.0.0 — 2021-07-26

No release notes.

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## More apps by GLOBAL TECHNOLOGY COMPANY LIMITED

- [5BB Connect](https://appshunter.io/ios/app/5bb-connect/id6739403445)

All apps by GLOBAL TECHNOLOGY COMPANY LIMITED: https://appshunter.io/developer/1578206700

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*