# 5miles: Buy and Sell Locally — user reviews > 200 indexed App Store user reviews of 5miles by The Third Stone Holdings Limited, rated 4.70/5 from 189,932 ratings. - Source: https://appshunter.io/ios/app/5miles-buy-and-sell-locally/id917554930/reviews - App overview in markdown: https://appshunter.io/ios/app/5miles-buy-and-sell-locally/id917554930.md - Rating breakdown: 5★ 153,535 · 4★ 22,409 · 3★ 9,538 · 2★ 1,839 · 1★ 2,611 ## What do users think of 5miles? Overall sentiment: negative **Pros** - 👍 Convenient and easy to use - 🚀 Quick response from customer support - 💡 Helpful features like translation and favorites - 🚀 Efficient listing process with multiple photo uploads - 👍 Positive user experiences with local transactions **Cons** - 🐛 Frequent app crashes and bugs - 🔍 Limited user base and low visibility compared to competitors - 🔍 Difficulty finding relevant local listings - 💰 Paid boosting required for visibility - 🤖 Suspicion of fake/bot messages and listings **Commonly reported bugs** - Listings being removed without clear explanation - Account suspension issues with no resolution - Inability to save search preferences and settings - Inconsistent app behavior and UI issues **Most requested features** - Improve photo upload and display functionality - Provide better categorization and search options - Implement more robust fraud prevention measures - Offer free boosting options for all listings - Enhance app performance and stability ## Newest reviews (19 of 200) ### 1/5 — Complete scam *2026-05-26, version 9.0.0* Ordered an item almost 3 months ago, still haven’t got anything in the mail and customer service won’t ever respond to you. If you like getting ripped off, wasting your time waiting for nothing and being ignored this is the app for you ### 1/5 — Scam *2026-05-18, version 9.0.0* May 17, 2026 Scammed out of $160.00 during account verification process through the chat support then 5mile chat offered to provide an extra $150.00 good faith compensation ONLY if I load an additional $300.00 to my card to complete the verification process for selling my items. I deleted the account ### 1/5 — Apple sign in doesn’t work *2026-05-13, version 9.0.0* Cannot get signed up for this app. ### 1/5 — Items sold here are years old. *2026-05-11, version 9.0.0* I’m on here looking for a playstation 5 pro and all of the listings here have been posted longer than 2 years ago. There’s no listing’s on the app that are recent, i haven’t been able to find a listing that’s recent or found reliable enough to pursue farther, i doubt anyone will get back to me let alone meet up with me to sell the item to me. That goes for almost any item on this app. This app is almost a ghost town now. ### 1/5 — My Posts Get No Views. What Happened To This App? *2026-04-20, version 9.0.0* I've used this app during the earlier days. It worked great! I had no issues posting ads, getting views, or selling. Then changes were made: auction, boosts, 5miles cash, fees, and so on throughout the years. Fine, developers need to generate revenue, I get it. However, this app seems to be a scam or is broken. None of my ads get hits, views, or is seen - No matter the item, description, location, or boost. Unless your paying, your ads wont be seen. This app has really gone down hill. Interesting enough, my previous review was deleted? ### 1/5 — Orphan app *2026-04-15, version 9.0.0* Developers are MIA. Don’t bother with this. ### 1/5 — FULL OF BOTS *2026-04-15, version 9.0.0* There are no sales and the “people” who respond are bots or scammers with the same messages over and over, Don’t waste your time. ### 1/5 — Very few listings in NC? Unable to do Forgot Password *2026-03-09, version 9.0.0* I don’t know if it’s North Carolina or in general, but only found about 15 items in 50 miles radius for clothing categories. Also, I was registered from NY a while back and the forgot password section shows gray for me and it doesn’t work. ### 3/5 — Needs to be updated *2026-02-28, version 9.0.0* Used to get a lot’s of customers who would view my items, now I only get 1 view each time . Since 5miles doesn’t fix their many broken issues, they are loosing customers! ### 1/5 — As sellers, we’d love to see stronger promotion and visibility for the 5miles app. *2026-01-22, version 9.0.0* Many listings show little to no views, which makes the marketplace feel quiet—even though there are active buyers and quality products available. Some ideas that could help: • More marketing to bring in new buyers • Increased in-app promotion for active sellers • Better discovery for new or updated listings • Clearer guidance on how sellers can gain visibility The platform has potential, but stronger promotion could make a big difference. Curious to hear if other sellers feel the same. ### 1/5 — Stuff Seller *2026-01-18, version 9.0.0* Don’t waste your time shopping or selling ### 1/5 — Terrible *2026-01-11, version 9.0.0* Terrible app and it’s super dead. 3 weeks and 0 views with 5 posts. Don’t waste your time with this thing you call a “app”. ### 1/5 — Notification *2025-12-03, version 9.0.0* The reason I’m giving 5 miles a 1 star app because I can’t get no notifications at all from the app they need to update it because years ago i used to hear the notification from 5 miles and now I don’t for some reason even if u delete and get it back to see if u can hear the notification or get notifications it not gonna work I try and there is a lot of scammers on this app ### 1/5 — 👎 *2025-11-25, version 9.0.0* no reason to have this app on your phone ### 1/5 — Terrible just like Mercari *2025-11-23, version 9.0.0* Not a good app to find or sell things ### 1/5 — The whole app is frozen *2025-08-24, version 9.0.0* Nothing is loading anywhere in the app. All just white pages, I noticed it yesterday and thought it was a glitch that would resolve in its own but it’s been 2 days now and all pages in the app are just blank white. ### 1/5 — Trash *2025-08-01, version 9.0.0* Many 5miles users have reported negative experiences and dissatisfaction with the platform. Reviews and discussions highlight several common issues: 1. Scams and fake listings Users have encountered instances of individuals or groups listing items with no intention of selling or delivering the goods. 2. Low activity and difficulty selling Many users report getting few or no inquiries or sales, even with multiple listings. There's speculation that the platform might prioritize licensed sellers or a "pay-to-bid" auction style over local peer-to-peer sales. 3. Customer service and support issues Several reports mention a lack of responsive customer service and difficulty resolving issues, especially concerning problems with orders or refunds. ### 1/5 — Great idea, bad execution, no funding. *2025-07-30, version 9.0.0* This app is a great idea to complete against the other big marketplaces BUT i’m not sure if the funding wasn’t there or they gave up or what happened. This app is so low quality. Buttons don’t work, stuff doesn’t load, can’t save half the changes you make, little to no views no matter what, paying for a boost is just a huge waste, the confirmation email goes to spam? why? no other app’s does that. They even have to tell you to check LOL. This app is just awfully made, needs tons of updates, bug fixes, just a whole remodel to be honest. UI isn’t pretty either. Again great idea for local sales but man this just had a unexperienced app builder or the funding wasn’t there. .5/10 if i could. ### 1/5 — No views on listings *2025-07-03, version 9.0.0* Posted like 10 items been 60 days still no views on any of them, pretty disappointing. Also help menu option page wouldn’t even load… ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesnt work *2026-08-17, version 9.0.0* They send a link to verify your email... doesn't work... no one responds... no one uses this app. ### 1/5 — Junk *2026-08-08, version 9.0.0* 0 stars nothing but ads and scammers. ### 1/5 — Not what it says to be *2026-07-19, version 9.0.0* Chat is disrespectful doesn’t let you upload payment etc ### 1/5 — My Posts Get No Views. What Happened To This App? *2026-07-07, version 9.0.0* I've used this app during the earlier days. It worked great! I had no issues posting ads, getting views, or selling. Then changes were made: auction, boosts, 5miles cash, fees, and so on throughout the years. Fine, developers need to generate revenue, I get it. However, this app seems to be a scam or is broken. None of my ads receive hits, views, or is seen - No matter the item, description, location, or boost. Unless your paying, your ads will not be seen. This app has really gone down hill. UPDATE: I listed a vehicle for sale then noticed I could not make any edits. I deleted the ad to create a new one only to discover that additional charges to list a vehicle was added. If the app actually worked, displayed newly and active ads, regulated spam from "power users" and scams......it might be justified. I would give this app a 0 star rating if available. ### 1/5 — Good app, low exposure *2026-07-02, version 9.0.0* App is good but like one user noted there’s just not much traction. Creator needs to add more users using incentives. So much potential ### 1/5 — Scam website *2026-06-19, version 9.0.0* I couldn't even enter my bank card details properly; even after entering the full link provided, the system wouldn't proceed and just kept making me wait. It’s far too complicated—after finally managing to list an item for sale, the system wouldn't let the listing go through. I suspect this secondhand marketplace app is actually just a way to harvest users' personal data; even after exiting the app, there is no way to delete the email address, phone number, and ID information I had already entered. ### 1/5 — Waste of time. *2026-06-19, version 9.0.0* As a seller, it’s pretty much a waste of time. The app is chock full of scam accounts. There are even fake 5miles customer service accounts that have been active all month. They won’t even shut those down. At least they took the counterfeit goods auctions off the home page. I’m sure that chased away a lot of legit buyers. Used to be a great app. Those days are long gone. ### 1/5 — Predatory app *2026-06-18, version 9.0.0* I am writing to formally demand the immediate deletion of my 5miles account and all personal information associated with it, including but not limited to my name, phone number, email address, profile information, and any other personal data maintained in your systems. I have previously submitted multiple requests for account deletion. Despite those requests, my personal information continues to appear on your platform, and my phone number remains associated with the account. This is unacceptable and has caused significant frustration. I am requesting written confirmation that: My account has been permanently deleted. My phone number has been removed from your records and is no longer associated with any account. My personal information has been deleted from your active systems, subject only to any legal retention requirements. My profile and identifying information are no longer publicly visible on your platform. Please treat this as a formal request for deletion and provide confirmation of completion no later than June 29, 2026. If this matter is not resolved by that date, I will evaluate all available options for pursuing further action and filing complaints with the appropriate consumer protection and privacy authorities. I expect a prompt response confirming that my request has been completed. ### 1/5 — Wtf *2026-06-12, version 9.0.0* You have to have a min of $200 in your physical bank account to sell your items, and they want your card info before you’re allowed to speak with the person who wants to by the item. Sketchy AF! ### 1/5 — Easy to scam people *2026-06-01, version 9.0.0* I have been contacting customer service for days, I even reported this person who is using my pictures of my animals for her scam!!! I guess if people are using the app in some kind of way “business is business” right ? Ridiculous. Worse than Craigslist, at least you can flag scams for removal on there. This app is a joke. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome app!!! *2026-04-06, version 9.0.0* Best app to buy and sell hands down!!! ### 5/5 — Ginger💕 *2024-12-11, version 9.0.0* I Love 5 miles… it’s the best App…💕😘👋 ### 5/5 — Lovr *2024-10-25, version 9.0.0* I love it I can sell sports picks on it ### 5/5 — Amazing app *2024-06-19, version 9.0.0* This app it’s the easiest quickest and best way to sale or buy anything you need thanks 5Miles ### 5/5 — E *2024-04-11, version 9.0.0* Excelent ### 5/5 — Review *2024-02-17, version 9.0.0* It’s a good app but people don’t be serious bout buying ### 5/5 — Customer service is top notch for business. *2023-12-15* As many of my colleagues know it’s a tough world out there and all it takes is one unhappy or fraudulent customer to try and ruin. Your reputation and business on this platform. I must commend 5 Mile for I have maintained above a 93% rating since 2016 and generate revenue off of here because the platform rewards performance and also protects you by removing hit jobs from clients that will threaten you to finish things for free.. in a perfect world everyone would be happy. At least this platform is far better than most in being there in support. Thank you 5mile. ### 5/5 — Great app *2023-11-12, version 9.0.0* You can find good quality stuff and good deals ### 5/5 — Horrible crashes *2023-10-21, version 9.0.0* The app freezes and crashes constantly ### 5/5 — Code *2020-08-19, version 8.6.0* JOHN9117 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*