Simple and efficient
The app experience and process is efficient and pleasant. Easy to track your orders and also to return any items without any fuss. Unlike other e commerce apps where the sales are easy but returning goods is not so easy.
Quick&easy
Quick and easy registration. Just didn’t like to have to pay a fee to collect item same day.
Virgin user
Great! Easy to enroll…easy to shop! Now waiting for delivery!
COD option no longer available
For the last few months the COD payment option is not able to be selected. I don’t like to use my card due to previous online hacking and COD was my preferred payment option which is now unavailable. I have consequently not bought items from Takealot that I am used to buying on a regular basis.
Great for helping family from far away
Takealot really helps me to purchase necessary items and great gifts for family members still in South Africa. I live in Canada.
Option to change delivery not accessible at payment
Hi,
Will be helpful to a easier way to update delivery details in case you need edit change the date after you reach the payment page.
Will be helpful to a easier way to update delivery details in case you need edit change the date after you reach the payment page.
A pleasure to deal with takealot
Always an easy process, and smooth delivery. I really love it that if I do need to return an item, there is never a problem. Great service.BZgenesis
Very slow loading of product images/poor search function
I use this app for ordering and keeping track of my related account activity. Well organized and easy to use. My one major qualm: images take far too long to load. Sometimes they don’t load at all, even if I quit/restart the app. My internet speed is adequate (30+mbps). Frustr Also, the search function is not reliable. Even when applying filters, the search reveals items that have nothing to do with the type of product being searched. Yet, if I search via Google, the item appears linking to a takealot web page. Frustrating!
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Still the search engine is terrible and needs total overhaul !
Good on line store but the search facility is shocking - if this was improved then app would be so much more useful
Never buying from Takealot again!
I bought a vacuum cleaner on Takealot. It has a 2 year warranty, Takealot have been completely incompetent in providing the required service never mind that they said they can’t call me and I said email me then, they can’t get the product fixed because they can’t get hold of me via phone but I’ve had 6 different people email me, saying the same thing. I will never use Takealot again.
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