LILINViewer User Reviews

LILINViewer
LILINViewer
MERIT LI-LIN ENTERPRISE CO., LTD

Top reviews

Useless

Can not get it to work. It thinks about adding the camera then the app closes. Or it freezes and I have to force close. Looked online but the tutorial shows a different user interface than the on in the app on the App Store.

Worst camera app

I'm in the av security and this app is the worst I have ever used. They need to fix this fast if they want my business. The Hikvision one is at least 5years a head of this one I may return the system to them based on the app.

Lots of Bugs

IPhone X iOS 11.2.5. Canโ€™t delete groups. Canโ€™t playback NVR. โ€œNo videoโ€ after 45-60 seconds trying to playback.

Good system, terrible mobile app.

Never links up

Need to fix the app. Only shows New up to minute cameras once in a while. Wonโ€™t link up. You can fix this!

Never works

Itโ€™s the slowest buggiest app Iโ€™ve ever used.

Crashing & Video Loss

The app crashes when yo turn iPhone to view in portrait mode.

Often had issues with video loss

Not the most intuitive of apps. I had to delete a few times and re-do everything when I have pressed tabs that have done unexpected things.

Would be nice to have some form of geo fencing so one had control of alarms being raised.

One one sound available for alarms etc
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Where do I start...

App is NOT intuitive at all. You have to randomly hit buttons to see what it does. Not a great start.
If you open multiple devices and update app settings it can crash the NVR.
You cannot from the app add notifications for different Group settings - you either have notifications on or off from the app. Alternative is to dial into each camera separately. Not great.
The app doesn't allow you to customise notifications so same sound for doorstation bell ring as camera motion alert which is the same sound as a notification in a hundred other apps you have running on your IOS phone...
App also crashes NVR box. I've got everything plugged into router direct bypassing dumb switch.
I'm not sure this delivers in the promise.
I think field testing has been limited but happy to be part of it if!
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When it works!

Just keeps randomly crashing, various cameras go on and off.
Sort the bug out as it is a bug, as all my work colleges have different iPhones and they have the same problem

Lacking everything necessary BAD BAD BAD

I have never had a worse experience with a camera/door station system in my life. Lilin needs to catch up with the times and improve their functionality and reliability. Don't even think about touching the video door station. It flat out doesn't work especially if you want basic functionality as in push notifications when someone is at the door. (Any cheap video door station does this) main feature of this product and they lost this since April 2. That is still not solved. The audio to talk to the door does not work from the app. The app itself you have to back out of a single image to get to the next image. There is no swiping the screen to get to he next image. This is just a pain to use. Cameras cost way too much for their quality. Customer service sure doesn't have any care in the world for their small dealers. They need to take some lessons on some of the reputable companies out there and get their systems functioning how they should be. BUYERS BEWARE DO NOT BUY I'm am only giving them one star because 0 stars is not an option to get this published.
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I love the app again

The broken playback feed has been fixed. Thanks Lilin!

Response from developer

Sorry for causing the playback issue. Look for any comments from our customers.

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