New Platform is AMAZING! 😍
Finally, after a year the app has been completely revamped and looks amazing. The sleek new design finally conforms to my iPhone X screen size perfectly and functionality performs with ease. The new colors look just as good! Props to Tri City for this one, great job 👏
Well good in theory but....
I can’t deposit any of my checks via mobile banking. I do the mobile banking deposit for my checks, shows they are received, but then 30 seconds to a minute later declines them. So I end up still having to go to the bank. While it isn’t a great inconvenience, the going to the bank part is what I’m trying to avoid. However, i still end up going there several times a week to deposit everything.
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Support
The app is overall pretty good. Just wish it was optimized for newer phones. Such as the iPhone X and I can use my Face ID to sign in. Please update.
Never loads.
I love Tri City, my family has been banking there for years. I’m the youngest in our family that banks there, and being from the tech generation I love using my phone to deposit my checks and such. But the app doesn’t load. I open the app and it just says loading but never does. It needs a fix.
Garbage
Once you forget your password you might as well delete the app and forget about it because there's no way to get it back. There's no "forgot password" to click on and I'm not calling the bank to fix it. At that point I might as well just call them for the information I'm looking for then. I'll keep this at one star since it's become useless now.
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New/Improved
Update brought a new/improved look. Everything is very easy to access and flows nicely from screen to screen. The check capture deposit is super convenient. I agree with another user however, Touch ID would be nice to have.
Basic functional app
Does what it needs to do well. It would be great, however, if Touch ID integration was added to login to your account, as many other banks have this feature and I find it convenient.
Stopped Working
It worked perfectly up until I got a new phone, then when I re-downloaded the app it wouldn’t let me log in. It works fine on the computer though, not sure what’s going on. Hope it gets fixed soon.
