Missing function
I downloaded the app and have used it several times - to order a cab for “now” and for a “future” time. The app has worked great! Today, when I went to order a cab for my trip to the airport for the next day, the “future date” option is no longer available...did you remove it from the app? It was really convenient and I’d like to see it come back.
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Works!
Downloaded the app and reserved a cab to the airport for the next morning. Got a text alert when the cab was on its way, and he was there waiting for me 5 minutes early. Easy!
Can’t even activate my account
I tried to activate my account to use the app but it won’t let me type in the activation code.
No show - no driver assigned for reservation
I made a reservation on Thursday evening for a pickup at 6AM on Friday. At 6:05, the driver still hadn't arrived. I checked the app, and it said that the driver was still not assigned. I then called the dispatch and was told that they were still looking for a driver. The dispatch operator also told me that it's not guaranteed that you will be picked at your scheduled time. I needed to catch a flight, so I drove myself. There are lots of taxi services to choose from in St. Louis. I will not use the STL Taxi app or Laclede Taxi service again.
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Convenient/Worth having
Pros: Easy to use. Excellent features, time saver, very accurate at least where I go
Cons: Drivers- most drivers play rude music and use foul language guess cuz they're contracted n don't care hence 3*. #but the app itself user friendly!
Cons: Drivers- most drivers play rude music and use foul language guess cuz they're contracted n don't care hence 3*. #but the app itself user friendly!
Unreliable
This app promises a rich feature set, yet does not deliver.
The biggest issue is orders being mysteriously cancelled without user interaction.
The second issue is the gps. It seems to not report the proper address to the company despite it presenting the user with the correct address.
Being able to see where the cab is is nice, once one is assigned.
Overall it's flaws make it one of the worst user experiences in the App Store .
The biggest issue is orders being mysteriously cancelled without user interaction.
The second issue is the gps. It seems to not report the proper address to the company despite it presenting the user with the correct address.
Being able to see where the cab is is nice, once one is assigned.
Overall it's flaws make it one of the worst user experiences in the App Store .
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Terrible Service
I don't know why they pushed uber out because they can't provide good service.
Waste of time/bad customer service
I have scheduled taxi rides with this app several times and although I had success at times there are times that my request gets dropped after having waited 10mins. It seems that taxi drivers are just looking to pick up anybody and not really looking for the people who actually scheduled the taxi. This app is useless.
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A waste of time
This app is non-functional, don't waste your time.
Epic FAIL
Made reservation hours in advance. Time arrives, no car. No driver dispatched. Called three times, still no car. Do not waste your time.
