QLab Remote User Reviews

Figure 53, LLC

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Solid and reliable

I use this remote for live shows more than once per week, and have done for years. It is solid. My only issues ever have related to losing network connectivity which is not the app’s problem. It reconnects when the network reconnects.

GerardV.com

a year ago

Does exactly what it says

There are plenty of instructions on the QLab website.

johndvd

a year ago

Always crash

It’s crazy how many time that apps crash on me. Lost the link every 15 minutes…. and it’s a nightmare to try to reconnect every time. I have to say that the support is quick but how more complicated you can do an app for a go button and few more fonctions… I’m not recommend this app at all. I’m a professional in the industry for 35 years and they have to work on a connectivity that is work better. I have an answer from the support department but man this is so complicated for nothing, if you have too many people in your room it make the connection crash and too complicated for nothing and too expensive for what it is. Spend your money on a real GO button patch in your computer with a cable.
Sorry developers but you will have to find a better app especially for an app made for QLAB…
Don’t buy… and the free version is a joke…

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Studio Libreson

2 years ago

Response from developer

Hi and I'm sorry to hear you are having trouble with QLab Remote. The screenshot you sent to Support shows that QLab Remote had stopped getting replies from QLab, rather than unexpectedly quitting. It takes multiple failures and nearly 30 seconds before the app times out and shows that alert, so that is why Support asked for further information about your network environment. We are happy to continue troubleshooting if you have a moment to let us know those details. If you have your audio console on the same network, another test would be to isolate QLab Remote and QLab on their own Wi-Fi network to see if that helps. We'd also be happy to recommend other apps that let you build a simpler interface if you don't need the full feature set QLab Remote provides. ~BL

Great app, but:

QLab is a great app and functions well. The only caveat I have with it is the Go/control button. I WISH it was significantly larger and more central! It’s often challenging to hit the button while doing a presentation, to the extent that I need to put my iPhone on lock mode and turn the phone upside down so my thumb can hit it when it’s at the top. Developers: Thanks for a great app, please consider significantly enlarging the button!

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Disappointed5635

2 years ago

Response from developer

Thanks for the feedback! We have made the GO button possible to be resized to some degree. You can tap the "target" button in the navigation bar and drag the yellow handles to adjust the height of the On-Deck view. This gives GO more room to spread out. If you have any questions, please feel free to write us at support@figure53.com. ~BL

Refund for in-app purchase, unusable

I’d like a refund from the developer please. Unfortunately I find the latency on QLab Remote makes it unusable for me. Hope to see an full iPad build of QLab someday, but this isn’t it.

chris.lyons

3 years ago

Response from developer

Hello - we are sorry to hear that QLab Remote did not work out for you. There should not be significant latency between QLab Remote and QLab, but perhaps there is something on your network that we can help troubleshoot. Please email us at support@figure53.com so that we can get some more details, and we would love the chance to help you out. If you would still like a refund, you can contact Apple at https://reportaproblem.apple.com or click on "Report a Problem" in your iTunes Store email receipt. Unfortunately, developers do not have a way to issue refunds for purchases at this time.

Show Control only version, please?

In a world of increasingly buggy and poorly designed software, the QLab developers continue to succeed in delivering a quality product that is truly useful and versatile. Due to space limitations, for most performances our theater uses pre-recorded tracks rather than live musicians. QLab provides so much flexibility with its cues that I am able to fit the music to the performers rather than the other way around. As an added bonus, the MIDI and network cues allow us to control all of the mics and lighting, precisely synchronized with the music. The mobile version lets me edit and fire cues while sitting out in the audience area, which is a big benefit to me given that our tech booth is awkwardly positioned outside the sound pattern of the main speakers.

My big wish list item for the iOS app is a separate in-app purchase for an “operator-only” version that can be used to fire cues but not to make edits. It would be extremely useful for me to give a stage manager the ability to fire, stop, and restart cues during rehearsals without the risk of someone inadvertently changing the show design. It would also be nice if this could be provided at a lower price point than the Show Control and Editing option given the reduced functionality. I’m sure this option would spur a lot more app purchases since a typical theater may have only one or two show designers while using different stage managers and production team members for each show.

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DDean726

5 years ago

Surprised this isn’t more popular

I work In a theater where we run lots of dance recitals and competitions and being able to hand the client an iPad with all their music for rehearsal and performances bypasses the necessity for telex communicators as they can choose their own start and stop. Clients love it and it makes my job practically set up only.
11/10 love it. A little pricey but for our application very worth it. Couldn’t get the theater to cover it but even out of pocket I’d buy it again hands down

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Hoggytag

5 years ago

Review

I love how the show files just popped up on my phone screen when I opened it on my computer. No pairing even needed, so nice.

Fuhfgj

6 years ago

MASSIVE UPDATE!

Everything that i needed in a Show Remote Figure53 has now added! every performance in a new venue i require extra help to do the simplest of tasks, like video map the surfaces and adjust audio levels.. but now i can do all fo this without having to go into the booth and control the main computer! i can do it from the remote walking around the stage! this is incredible! thank you thenk you thank you!! I may be a Magician but you guys created real magic!

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JustinoZ

8 years ago

This great! So very close to perfect.

This is so close to exactly what I was hoping for. It has made my work so much more accessible from anywhere in a space. My main complaint is that there is no way to access the Active Cues list. Having the ability to see all cues running, how they interact, running times, and the ability to pause and scrub are things I constantly need. Even if the delay made it not very responsive, it would still be invaluable in rehearsals and workshopping.

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JBacaSound

9 years ago

free / freePrice