Leave a Review Marathon ARCO Rewards
Garbage
I have used the rewards card for a long time, the old system worked flawlessly. I used the new rewards program today, nothing saved at the pump, I received a text message informing me I just saved 10 cents a gallon, yet nothing taken off at the pump, completely argue with the other reviews, completely useless, if I cannot get it to work by the next fill up,will delete the account and use the other rewards offer from the other stations around me…Show lessBeavis9
Developer Response
Hi, Beavis9, thank you for being a member of Marathon ARCO Rewards. We’re sorry to hear that you did not enjoy your experience with the program and would like to do what we can to make it better. Please reach out to our support team at 855-920-3988. Thank you!Doesn’t work
I haven’t been able to figure out how to get this to work. I enter my phone number at the pump and nothing happens. No discount. The workers inside had no idea either.
Update: I figured out why it doesn’t work. It’s because there are almost no marathon stations participating in the program.
I contacted Marathon rewards support, and that’s how I found out that most stations aren’t participating in this program. They also said there’s nothing they can do to get the ones near me to participate. Strangely, the station I go to advertises marathon rewards even they don’t accept it.Show lessDaveGR
Developer Response
Hi, DaveGR, thank you for being a member of Marathon ARCO Rewards. We’re sorry to hear that you did not enjoy your experience with the program and would like to do what we can to make it better. Please reach out to our support team at 855-920-3988. Thank you!Worst savings ever
Do use the app or the gas station. you can get rewards for signing up but it will not let you accrue anymore points. I have put in my number each time I fill up. It has not shown any fill ups. I have doubled checked rewards number several times. This is a scam.Double charged No help
Developer Response
Hi, Double charged No help, we’re sorry to hear you had this experience with Marathon ARCO Rewards. Please reach out to our support team at 855-920-3988 so we can help troubleshoot with you!This is WORTHLESS
This doesn’t sync with the old Cents Off rewards. It doesn’t give you credit for getting gas. It gives you 5¢ off and that’s it. It’s absolutely worthless now that they changed it. Why get rid of the old when it worked? I used to drive out of my way for Marathon gas because of the rewards, now I wouldn’t use Marathon if it was in my backyard.Show lessVolgal22
Developer Response
Hi, Volgal22, we’re sorry to hear you had this experience with Marathon ARCO Rewards. Please reach out to our support team at 855-920-3988 so we can help troubleshoot with you!Marathon stations don’t accept the app
Had to download new app because old Make It Count app no longer worked. Instantly got a message that I just earned $2 off. Went to Marathon station, but could not get the discount because even though pumps say Marathon, store does not accept the new rewards app. There are 3 Marathon branded stations within 15 minutes of my house and according to the map of stations in the app, none of them exist.Show lessDATA_MISSING
Developer Response
Hi, DATA_MISSING, we’re sorry to hear you had this experience with Marathon ARCO Rewards. Please reach out to our support team at 855-920-3988 so we can help troubleshoot with you!Worthless
I don’t want a text message to login to an app. Why is it logging me out constantly? The new rewards program is crap, and if you unsubscribe from the ENDLESS text messages, you can’t log back in to your account. All of the great things about the old program went down the drain. I guess I will be going to Speedway for my gas now. At least I can actually get rewarded for fueling up and buying things from the store.Show lessBoboandchase
Developer Response
Hi, Boboandchase, we’re sorry to hear you had this experience with Marathon ARCO Rewards. Please reach out to our support team at 855-920-3988 so we can help troubleshoot with you!Doesn’t work
I put in my phone number like I always have. I’m getting the 5 cents off but that’s it. No rewards are adding to the new account and I tried to use a $2 reward today and didn’t get that either! Go back to the old app!! It worked!!victoria tew
Developer Response
Hi, Victoria tew, we’re sorry to hear you had this experience with Marathon ARCO Rewards. Please reach out to our support team at 855-920-3988 so we can help troubleshoot with you!Frustrated and tempted to go somewhere else
Why did they change? This is so frustrating and is such a pain to log in. Everything worked fine before and it was soooo much easier to use. I am trying to use my rewards now and it is such a pain!!! Nobody understands it at the counter and cannot help you. Looks like I am about to switch where I get gas because there reward program is so much user friendly. Come on, the reviews are in, time to go back to the other one or get a MAJOR revamp on this one!!!! From a loyal Marathon customer.Show lessballerbrybro
Developer Response
Hi, ballerbrybro , thank you for being a member of Marathon ARCO Rewards. We’re sorry to hear that you did not enjoy your experience with the program and would like to do what we can to make it better. Please reach out to our support team at 855-920-3988. Thank you!SMS required to login EVERY TIME
The way the login process was implemented on the Marathon App is extremely frustrating and not user friendly! To log in, you have to open the Marathon app, insert your phone number, then switch to the messages app to check the SMS, and click on a link, redirecting you back to the Marathon app, EVERY-SINGLE-TIME. Guys, it’s 2023, please allow the user to login with Face ID and that’s it! No more SMS, no more switching apps, no more terrible user experience. I hope the devs fix this!!!Show lessGustavo de Brito
Developer Response
Hi, Gustavo de Brito, thank you for being a member of Marathon ARCO Rewards. We’re sorry to hear that you did not enjoy your experience with the program and would like to do what we can to make it better. Please reach out to our support team at 855-920-3988. Thank you!Worthless
Hey Marathon , read all of these reviews!! Fix this worthless app!
MakeItCount app was so much better! Mostly because it actually works! I downloaded this new Marathon Rewards app, it asks for my cell phone number to proceed, sends me a text with a link, I click on the link and it takes me back to the app where it asks for my cell phone number again. Won’t let me login. This app doesn’t work so guess it’s time to find a different fuel rewards program.Show lessbrianvlx
Developer Response
Hi, brianvlx, we’re sorry to hear you had this experience with Marathon ARCO Rewards. Please reach out to our support team at 855-920-3988 so we can help troubleshoot with you!
