Marathon ARCO Rewards User Reviews

Reviews Summary

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Leave a Review Marathon ARCO Rewards
  • Review

    Looks like the best program around here

    Developer Response

    We’re happy to hear that you’re enjoying Marathon ARCO Rewards! If you’re willing to tell us more about what we’re doing well or share ideas for what we could do better, please email our team at support@marathonarcorewards.com or call us 8AM - 6PM ET 7 days/week at 855-920-3988 to share your thoughts.
  • Bad navigation and hard to follow

    Cant can’t through the app
    App is not easy to follow
    Not robust and easy to use
    Hard to navigate the app
  • Rewards

    Hard to bet the rewards Marathon gives you free. !!!

    Developer Response

    We’re happy to hear that you’re enjoying Marathon ARCO Rewards! If you’re willing to tell us more about what we’re doing well or share ideas for what we could do better, please email our team at support@marathonarcorewards.com or call us 8AM - 6PM ET 7 days/week at 855-920-3988 to share your thoughts.
  • Way to go

    Just love the people and the customer service experience

    Developer Response

    We’re happy to hear that you’re enjoying Marathon ARCO Rewards! If you’re willing to tell us more about what we’re doing well or share ideas for what we could do better, please email our team at support@marathonarcorewards.com or call us 8AM - 6PM ET 7 days/week at 855-920-3988 to share your thoughts.
  • Gas redemption

    I used a 10 coupon off of here and was never put back on my card
  • Rewards

    I have tried to use the app several times and each time I go to get a Rewards from it it’s not working the machines not working or the app is down and this is very inconvenient and I do like the gas station that I use. It’s just I don’t have luck with the Rewards.

    Developer Response

    We are sorry to hear that you did not have a great experience. We would appreciate your feedback to help us improve. Please email our team at support@marathonarcorewards.com or call us 8AM - 6PM ET 7 days/week at 855-920-3988 so we can troubleshoot your specific issue + help you earn and save!
  • App Update

    Hello,
    App only seems to work when phone is connected to WIFI. Does not work at gas stations when using cellular service, please correct.

    Thanks

    Developer Response

    We are sorry to hear that you did not have a great experience. We would appreciate your feedback to help us improve. Please email our team at support@marathonarcorewards.com or call us 8AM - 6PM ET 7 days/week at 855-920-3988 so we can troubleshoot your specific issue + help you earn and save!
  • Doesn’t work

    Asks for my loyalty ID number at the pump. Can’t find the loyalty ID number anywhere in the app. This rewards program is garbage.
  • App is junk

    You cannot redeem your reward unless you go inside you have to tell cashier to turn your pump on pump gas go back in then tell cashier you are redeeming points then type your phone number in card scanner then scan your card it not worth the headache of 3 trips back and forth they ruined a great app with the change was great when you could redeem at the pump was a loyal customer
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    Developer Response

    We are sorry to hear that you did not have a great experience. We would appreciate your feedback to help us improve. Please email our team at support@marathonarcorewards.com or call us 8AM - 6PM ET 7 days/week at 855-920-3988 so we can troubleshoot your specific issue + help you earn and save!
  • I Recommend You Upgrade & Updates the App.

    Hello, I recently downloaded the Marathon app and am a loyal customer of your gas stations. I appreciate the rewards program you offer. However, I encountered some challenges using the app. I found it difficult to locate the gas pump through the app and had to pay at the cashier instead. Furthermore, the point redemption process was not as convenient as I expected. To enhance the user experience, I suggest implementing features that make it easier to find pumps and streamline the point redemption process, similar to how other gas stations operate. I believe that by investing in these improvements, you can make your app even more convenient and competitive. I look forward to seeing these enhancements and continuing to use Marathon. Thank you for your attention to this matter
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    Developer Response

    We are sorry to hear that you did not have a great experience. We would appreciate your feedback to help us improve. Please email our team at support@marathonarcorewards.com or call us 8AM - 6PM ET 7 days/week at 855-920-3988 so we can troubleshoot your specific issue + help you earn and save!

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