Leave a Review Marathon ARCO Rewards
Worthless--doesn't work
I've tried to use it several times. Tried to redeem$.20 off per gallon but still got charged full price. Very frustrating!witly;)
Developer Response
We are sorry to hear that you are experiencing issues with Marathon ARCO Rewards. Please reach out to Support@marathonrewards.com with a photo of your receipt, if possible, and the address of the station that you visited so that we may work to resolve your issue. Thank you!Horrible App
Very confusing. Said I had earned dollars off for my purchase then I couldn’t use it. Couldn’t use anything as couldn’t figure any way to get my info from app to pump. Couldn’t even manually put in phone number! Junk!ushouldnowho
Developer Response
We are sorry to hear this! With this being a newer program, not all of our stations are configured to Marathon ARCO Rewards yet, which may be the reason why you were unable to redeem at a particular station. Visit https://www.marathonarcorewards.com/stations for participating stations or use the app to locate rewards stations near you. Thank you!Complete Bug Filled Trash
After trying to put in my information 5 times, I’ve given up. Avoid this app and Marathon in general, buggy to the point of fraudulent.Friendly Tomato
Developer Response
Thank you for reaching out. At the time of your review, there was an issue with profile completion, but it has since been fixed. If you are still experiencing issues at this time, please reach out to Support@marathonarcorewards.com.Your saving will show on your the exact amount coming off your card
Reward is at the final transaction for example if you got 2.00 coming off and you put 20 in your tank you will notice on your card you use it will show only actually 18 coming off for the gas !Miss Sarah Mae
Developer Response
Thank you for your 5-star review! We are glad that you are enjoying Marathon ARCO Rewards.Bad rewards
This is bad it doesn’t communicate 90% of the time and won’t allow you the discount unless you use a credit card what if all you have is cash on you well your screwed on getting a reward. I’ve tried the last two weeks to get into the app and all it does is go blank and not respond especially since gas hit 4.00 a gallon yeah this isn’t a good app it’s a rip off and a jokeShow lessLilililililiolkikggrfxehwgn
major downgrade
why did you change your rewards system? the previous rewards system was miles better than this new one. the previous one ensured you always got 5¢ off per gallon and you could save points to get more off, now you have to work to get a few dollars off. why would you completely rework your system into something so much worse? you also got rid of the 11 before the phone number thing, which made things confusing at the start for no reason. the rewards were a big reason why i go to marathon but at this point i can now get gas cheaper at other places.Show lessAbbydabby167
Marathon rewards (are rewards for the COMPANY, not you! )
The worst. You no longer get the rewards applied to your purchase at the pump; they ‘save’ them for you to TRY to use later. It doesn’t work.
I activated a $5.00 off, 10-15 minutes before I pumped gas… it didn’t deduct a CENT. Called support… they said I have to activate EARLIER. Really…
How does this work for people on the road. I guess we are clairvoyant and can tell where the next Marathon is , O! And you have to check to see if it is now a PARTICIPATING station, AND that we will fill up 15+ minutes AFTER we activate the ‘reward’.
I have also LOST ‘rewards’ because I activated it and didn’t use it right there , right then.
What a crock.
Make it count worked well. Go back to that!Show lessLerwin2
It never gives me my rewards!!
I religiously type in my member number to get all the coins…however even after redeeming it never gives me my money off. I even thought maybe cause it’s pending in my bank. NOPE. Still nothing. The old rewards system worked but this is crap and I’m annoyed. I’ve tested it multiple times so not just a one time thing.Show lessdessirayyy
Going to Speedway
Had been a longtime user of the old rewards program but this new one stinks. Had to get the manager to redeem a reward because I had store items and gas to buy. Rewards can only be redeemed at the pump so it took two transactions to finally get out of the store. Rewards are better at Speedway and prices for items are too. Plus, rewards are immediate not cumulative. Luckily, Speedway is right down the street and on my way home. Went out of the way on the old program.Show lessPandabear62
Rewards not showing up!
This was working pretty good but now I’ve have to fill ups I’ve done and have not gotten any rewards! I’d get a text not much after hanging the pump up about my rewards but now I’m getting nothing! The last notification I got was several hours later about my rewards! Not sure what’s going onMorrillbar
Developer Response
Hi, Morrillbar, thank you for being a member of Marathon ARCO Rewards. We’re sorry to hear that you did not enjoy your experience with the program and would like to do what we can to make it better. Please reach out to our support team at 855-920-3988. Thank you!
