GT eToken User Reviews

GT eToken
GT eToken
GUARANTY TRUST BANK PLC

Top reviews

Crap

This is a crappy app. I wish there is something less than 1 star. Just take this app down and bring back hardware token. I have been having issues getting money out of my account because I’m currently out of the country. I was excited at first with the e-token only to find out that it’s a facade of an app. Please work on it or take it down.
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Response from developer

Hi, apologies for the inconvenience. Please email us a screenshot of the error you are facing along with your mobile number at mobiledevsupport@gtbank.com so we can look into this for you.

App not working

GT bank really needs to get it together,
Scrap this token system and get a better and functional system easy for customers to use. Can’t wait to close my account.

Response from developer

Hi, apologies for the inconvenience. Please email us a screenshot of the error you are facing along with your mobile number at mobiledevsupport@gtbank.com so we can look into this for you.

Useless App

Been using the regular hardware token for my GAPSlite login and was excited about the idea of an etoken.

Signed up for it and it doesn't work. I mean at all. Tried to reset the token from the online blank platform multiple times but I keep getting the error "Number supplied not valid. Make sure you generate a new number each time you want to login. Reset your token if the problem persists"

GTB needs to stop pushing out half baked features.
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Delete this app

Not working when otp failed to get verified

Response from developer

Hi, apologies for the inconvenience. Please email us a screenshot of the error you are facing along with your mobile number at mobiledev@gtbank.com so we can look into this for you.

Needs update

I reckon this app is on its development stage because the register icon on corporate and small business is inactive and need to be looked into ASAP.

The app Doesn’t work

The app doesn’t work, not activating with hard token option

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