Customer Service
My app must have been broken for about a month now. Nothing will load on any tab, no matter how good my wifi or data is. The first time I noticed this issue, I went to the email they suggested I reach out to to report it. I have yet to receive a response from them, despite that first email being three weeks ago, and sending an additional three emails. They tell us they want our feedback, but won’t help when I express that I’m having an issue with the app.
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A couple bugs
Great app! I noticed two bugs in the past week. It won’t let me invite anyone to the app or search anyone, so I can’t add anyone new anymore. It also won’t give me a new score when rescanning some of my friends, even after we’ve both answered new questions. It just says new scan not available or something.
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OBSESSED
Literally became obsessed with this app since my friend showed it. I’m trying to get all my friends on it the only thing I would say for them to add is an option to scan out of camera roll 😭 for us long distance friends we can’t scan irl and it’s a pain having to put up the codes on another screen to add my friends. But I love this concept and I will keep using this app!
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Can’t login into account after deleting it and making a new one
Love the app. But I deleted the account and wanted to make a new one but it wouldn’t let me login to make a new one. Maybe a new account system is needed
Point of agreement feature suggestion
Very fun app! I like answering these sorts of questions and knowing what my friends think too. I think the point of agreement feature is quite interesting, but I would like to see a point of disagreement feature too. It could prompt some interesting discussion and healthy debate among friends!
Layout is too big for iPhone SE
I can’t see some of the options on the screen because it’s optimized for bigger phones :( I wish they would change that or at least have a settings button to adjust the ratio
Great app, a few issues
I love the app it usually works well, but I am at the point where almost all of my friends have stopped working. I just can’t rescan them, it will let me press the button but it doesn’t actually do it. I have uninstalled and reinstalled but it did not fix it. I also have the issue with if I press the send all button, it tells me some of my people on the list are not my friends, but I have scans with them. Along with the issue of not being able to rescan, I have a few notifications from people who have scanned me that do not go away when I view them, and I can’t rescan them. These issues unfortunately make it really hard to use the app since most of my friends don’t work anymore. I do love the app when it is working though!
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Add a “Send All” option when sending questions
Can we have an enhancement added to have the option to send questions to all friends instead of individually clicking on each friend?
Problems
I think the app is really fun, and I would love to actually use it. However every time I download it after a certain period of time it tells me that I haven’t done my onboarding questions (I have) and doesn’t let me rescan with anyone. I’ve had this same problem twice now, and the first time I deleted my account by and made another one, which worked for a while but the problem started up again. I want to use the app! It just won’t let me
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Need Privacy Options
I love the way this app is set up, but I would like to see some more privacy options regarding who can view your scan refreshes, maybe limit it to a friends only or maybe even allow users to create a list of people that are able to view their scan refresh updates. I don’t like the fact that I can see even my friend’s friends compatibilities that I am not connected to, and they can see my friends friends.
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