Leave a Review Hero Clash
Logging in issue
For the last few days I am not able to log in. They game loads but gets stuck and shows logging in. It is very frustratingUmair N. Mirza
Developer Response
Dear traveler, please try to change network from WIFI to phone. And please try to clear phone cache and close other apps in background when opening game. If it still doesn't work, please try to reinstall the game. Thank you. For any help, please contact us in game or sending an email to our official email. Email: heroclash.glacier@gmail.comIt’s alright but…
I don’t get adds when I play this game however I do feel like upgrading them to higher level should be easier and summoning the characters that are rare literally says summoning 10x and you’ll get one of the S+ or rare etc I figure out that’s a lie and when you win a pet dragon it has the game slots if you get 3 chests you’ll get one of the S+ that’s a lie It’s like rigged to not land on the 3 chests at once but you can with everything else out of 100 turns I gotten could be better and shouldn’t be hard to upgrade all the time or win the challengesShow lessKayymari666
Developer Response
Hi traveller, thank you for your comments, we will continue to work hard to provide you with a better gaming experience. For any help or feedback, please feel free to contact our customer service by clicking on the in-game avatar or sending an email to our official email. Email:heroclash.glacier@gmail.comYet to see the ads mini games
This app is advertised with the stopping the bees and the bugs but when you download and play it it’s just a bunch of nonsense with the whole levels and upgrading your troops to fight bosses like if it’s a sort of clash royal knock off. I just think the game false advertises even in the pictures when you’re about to download the app on the App Store. Because I’ve been playing for two days to see if I can get to them and nothing honestly wish I can just get my time spent back but that’s my fault for believing ads were real. So I’m here to tell you they aren’t real and don’t waste you’re time.Show lessTaTo🐳
Developer Response
Hi, sorry for the misunderstanding. The minigame is a part of the game. It's hard to show the whole game in ADs. If you want to report bugs, ask questions, or give great suggestions, please contact our customer service by clicking on the in-game avatar or sending an email to our official email! Have a good day! Email: heroclash.glacier@gmail.comHorrible, false advertising
First of all, don’t reply with “sorry for the misunderstanding” because it’s not a misunderstanding at all. You guys obviously know what you’re doing, advertising only the “save the dog” portion when the game contains far more than that. The pictures that showcase the game are also completely different than the game itself.
That in of itself shows me how terrible the marketing is and how malicious this company is as well. The game itself isn’t anything special. The insane micro transactions that are pretty much required to advance are absolutely insane. Completely money hungry. The rest of the reviews also show just how bad and evasive your customer service team is.
And the developer replies are also very dismissive. All you say is to go “email the company with suggestions” or that the games “complement eachother”. No they don’t. You guys have a brain, and you know that these two wildly different games do not complement eachother in the slightest.
Overall, the game is almost completely false advertising, and their team knows that. But they don’t really care, so long as the millions of micro transactions make them money. Absolute garbage.Show lessS&Y&p
Developer Response
Dear traveler, Sorry about it. Mini-games are parts of our game. We will work hard to provide a better gaming experience. For any help or feedback, please feel free to contact our customer service by clicking on the in-game avatar or sending an email to our official email. Have a good day! Email: heroclash.glacier@gmail.comI SHOULD HAVE READ REVIEWS!!!!
As someone who has play other more expensive and less expensive app than this one I have to say that you guys could have done much more for your players. Funny part is that it looks like you guys took the time to respond to each review and pass the message to whoever is supposed to be aware of this problem but sadly nothing has been done, and I only went back to September last year.
After playing twd rts for almost 4 years, I have to say that I did enjoy this app at the beginning, I did drop some money trying to see if it becomes a little more enjoyable but did not even come close.
No need to respond to my review, no need for me to point out what’s wrong with the game (it won’t matter), today I’m not mad enough to delete app but wise enough to stop playing the game before I get to the point of rage quitting, good luck with the game.Show lessGman3020
Developer Response
Hi traveller, thank you for your comments. We keep updating interesting content to the game and bring our players better gaming experience. May we have more of your treasured ideas, your ideas are important to us. Please contact our customer service by clicking on the in-game avatar or sending an email to our official email. Email:heroclash.glacier@gmail.comYet to see the ads mini games
This app is advertised with the stopping the bees and the bugs but when you download and play it it’s just a bunch of nonsense with the whole levels and upgrading your troops to fight bosses like if it’s a sort of clash royal knock off. I just think the game false advertises even in the pictures when you’re about to download the app on the App Store. Because I’ve been playing for two days to see if I can get to them and nothing honestly wish I can just get my time spent back but that’s my fault for believing ads were real. So I’m here to tell you they aren’t real and don’t waste you’re time.Show lessDeveloper Response
Hi, sorry for the misunderstanding. The minigame is a part of the game. It's hard to show the whole game in ADs. If you want to report bugs, ask questions, or give great suggestions, please contact our customer service by clicking on the in-game avatar or sending an email to our official email! Have a good day! Email: heroclash.glacier@gmail.comlove the game but the ads are inaccurate
I love this game, i have 37 consecutive logins, ive been playing it for over a year and its super fun with no ads BUT the advertisements you see for this game on instagram or fb or whatever, have absolutely nothing to do with the game. NOTHING. so if you are looking for a game with bees and a dog, or stick figures fighting or whatever, THIS IS NOT THAT GAME. its a completely different game when you download it.Show lessjD_007_8 P
Developer Response
Dear traveler, Thank you for your comments, we will continue to work hard to provide you with a better gaming experience. For any help or feedback, please feel free to contact our customer service by clicking on the in-game avatar or sending an email to our official email. Email: heroclash.glacier@gmail.comWhy so serious!?
“ Users are required to pay the corresponding fees in accordance with the provisions of this Agreement or the relevant regulations published by Bingchuan
Network.”
“ Users warrant to register as users of Bingchuan Network using their authentic and valid identification documents, and guarantee that the personal information provided is truthful, complete, and valid.”
“ Once users have registered as Bingchuan Network users with their real identity, if they need to modify the provided personal information, they must provide supporting documents to verify the authenticity of the information to be changed. If users are unable to provide the aforementioned information, Bingchuan Network reserves the right to refuse the modification of personal information. If the information provided by users is inaccurate, untrue, or illegal, they shall bear the resulting consequences, and Bingchuan Network retains the right to suspend or terminate their access to Bingchuan Network services and hold the them legally accountable.”Show lesstakes to omuch time
Developer Response
Dear traveler, we attach great importance to your problem, could you please click on the avatar in the game or send an email to our official email to contact our customer service, so that we can better solve the problem for you? Wish you a happy life! Email:heroclash.glacier@gmail.comTutorial way too long
I uninstalled itPhil727464
Developer Response
Dear player, sorry for the bad experience. We will appreciate your valuable suggestions so that we can improve. For any help or feedback, please feel free to contact our customer service by clicking on the in-game avatar or sending an email to our official email. Wish you a happy life! Email:heroclash.glacier@gmail.com.Potential
I think this game gets an unnecessary amount of hate. In all honesty, I have been playing this game for the last week. I have progressed fairly well without having to pay for ANYTHING. I think where most of the hate comes from is the confusion of the ads (which I feel needs to be fixed.) People should know what they’re getting themselves into. I also think 2 games in 1 is a unique spin that isn’t done often. I feel this can be capitalized more on. Instead of 2 games in 1, why not add multiple? Gives players more unique experiences, also allows for different gameplay. Have every game tie into each other in a certain way (whether it’s getting material, new skins, or whatever the case maybe.) So far I enjoy the game, however, as I continue to grind I ask myself. How much replay value is in the game, seems a bit repetitive, feel as though things can be added.Show lessuhagsjajsh
