Hero Clash User Reviews

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Leave a Review Hero Clash
  • I really like the game but there are some problems

    So as the title says, I really enjoy the game. I initially downloaded it for the dog part of the game and was surprised when I realized you have to play a second game to advance in the first one. I ended up actually liking the RPG type game better than the dog one BUT the problem comes in when you realize once you get to like level 60 with your characters it takes an agonizingly long time to build up the gems you need to continue leveling your characters, effectively stopping the actual gameplay for hours if not days. The only way around this is to actually buy gems but I’m not spending real money on a free game. If I can’t figure out how to make the game progress without spending my money unfortunately I’ll probably just uninstall the app and stop playing.
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  • I only like the bee dog game

    the only fun part of this app is that bee dog drawing game, I find it annoying that I have to play a different game in order to unlock levels for the game that I was advertised. If you want to advertise a game then that game should be the main focus of the app, not some other game that looks like someone died while animating characters but is also boring. If you want that boring game to be the main focus of the app then advertise it like that, don’t make it seem like the dog bee game is just the actual app.
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    Developer Response

    Dear player, Sorry for the misunderstanding. Mini-games are parts of our game. We will work hard to provide a better gaming experience. For any help or feedback, please feel free to contact our customer service by clicking on the in-game avatar or sending an email to our official email. Have a good day! Email: heroclash.glacier@gmail.com
  • Misinformation

    I always got ads for the game about it being a save a dog from the bees, but once I actually finally got it I rarely even got to play what was advertised, I was forced to continue playing a separate game in order to be able to play one level of save the dog. Normally I don’t really have an issue with these kinds of games, but it made it impossible to skip these unnecessary parts and would force me to play the game I had no interest in. Not to mention the game that I was forced to play didn’t really have much interaction and I just had to sit there watching it. Had it been what was advertised I’d be writing a 5 star review.
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    Developer Response

    Hi, sorry for the misunderstanding. The minigame is a part of the game. It's hard to show the whole game in ADs. If you want to report bugs, ask questions, or give great suggestions, please contact our customer service by clicking on the in-game avatar or sending an email to our official email! Have a good day! Email: heroclash.glacier@gmail.com
  • Ok but…

    Decent game play experience overall. There is 2 games in 1 and this game could come off as false advertising. I feel like the amount of money you have to spend in this game is insane (if you want to continue to rank up and get stronger characters).

    I personally had an issue with one of the monthly subscriptions I bought and I contacted customer service. My problem didn’t get resolved I feel like I the issue wasn’t explained to me clearly and I didn’t get my money back when asked for a refund for the remaining days on the subscription.

    Due to my issue with them I’m just going to play until my other subscriptions run out and delete the app.
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    Developer Response

    Dear player, we attach great importance to your problem, could you please click on the avatar in the game or send an email to our official email to contact our customer service, so that we can better solve the problem for you? Wish you a happy life! Email: heroclash.glacier@gmail.com
  • Don’t Play

    I played this game for months, spent enough money to get the VIP8. I purchased a premium relic pass and never received it. I contacted costumer support, they claimed they fixed the problem but I still didn’t receive the items so I asked apple for a refund. In the 15 years I have had an apple account this was the first time I have asked for one. With in 24 hours I received my refund. The next day I received a threatening message from hero clash saying I committed fraud and my account was going to be banned. I don’t know how it was fraud. I never received the items I paid for. Aren’t they the ones who committed fraud?
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    Developer Response

    Dear player, really sorry for the bad experience, maybe there is a misunderstanding. We will work hard to provide a better gaming experience. For any help or feedback, please feel free to contact our customer service again to get a quick solution by clicking on the in-game avatar or sending an email to our official email. Email: heroclash.glacier@gmail.com. Thanks for your support.
  • Fun but…

    We’ll let me start by saying all the adds for this game show what amount to a mini-game inside the actual game. So ya… it’s a lot of false advertising there. But the actual game is hero’s fighting and there’s a story line. This game is fun. Very Pokémon-gotta catch ‘em all- vibe to hero’s.

    Pros; Can definitely play for free you just have to accept that you will never make it to the top of leaderboards without shelling out a lot of cash.

    Cons; This game has ridiculous pay walls. Some of the “bonuses” are $100 and there are far more “bonuses” than free content. events; you’ll never get the best event characters without dropping a LOT of cash. The frustrations come from the game being deliberately designed to bottleneck you into feeling like you need to drop a lot of money to advance faster. Overall If you play like me, very casual and refusing to pay for stuff, it’s a game of doing the free daily content. And I find it fun for the most part.
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    Developer Response

    Dear traveler, Thank you very much for your detailed comments on our game. We will record our game opinions in detail. Your suggestions can help us make better progress in the game. Please feel free to contact our in-game customer service or email. Email:heroclash.glacier@gmail.com
  • Fun and Entertaining

    I normally quit on these types of games relatively quickly. I love the concept of these type of RPG games but I quickly lose interest because there is too much to do with not as much time.
    I like Hero Clash because it simplifies it a bit but you still have plenty to do but not to where it is overwhelming. The leveling up system is great, the different characters and factions are good. Hope you all enjoy it like I have.
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    Developer Response

    Dear traveler,thank you for your five-star praise, we will continue to work hard to provide you with a better gaming experience. For any help or feedback, please feel free to contact our customer service by clicking on the in-game avatar or sending an email to our official email. Email: heroclash.glacier@gmail.com
  • OBSESSED

    I originally got this game after seeing ads of it on tiktok and whatnot. After finally downloading it, I was instantly obsessed. I spend hours on end playing this game every day. Its definitely a great source of entertainment and NO ADS which honestly surprised me. I love this game.

    Developer Response

    "Thank you for your comments, we will continue to work hard to provide you with a better gaming experience. For any help or feedback, please feel free to contact our customer service by clicking on the in-game avatar or sending an email to our official email. Email: heroclash.glacier@gmail.com"
  • 10/10

    Love this Game it is so much fun I ended up playing the non advertised game more than the advertised game for the people that found this game in a add but the part of the game that is in the add is pretty much useless. But I do recommend this game it is so much fun to play in your spare time.

    Developer Response

    Dear player, Thank you for your comments, we will continue to work hard to provide you with a better gaming experience. For any help or feedback, please feel free to contact our customer service by clicking on the in-game avatar or sending an email to our official email. Email: heroclash.glacier@gmail.com
  • horrible automated responses

    I hate the game in general the game is horrible. It’s two games duck tape together it’s not as advertised it’s completely horrible. It’s just a scam to get money it’s a horrible game is not as advertised. Just remove your app from the App Store. It’s completely horrible. Let me give you some constructive criticism. The game runs super slow even on the highest iPhones and the RPG side of the game is absolutely horror one just ripped from any other RPG game on a phone just stop saying the same response just tell me a reason why you made this horrible game in the first place
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    Developer Response

    Dear player, sorry for the bad experience. We will appreciate your valuable suggestions so that we can improve. For any help or feedback, please feel free to contact our customer service by clicking on the in-game avatar or sending an email to our official email. Wish you a happy life! Email: heroclash.glacier@gmail.com.

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