Lansdowne Club User Reviews

Simplaq s.r.o

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App not working

Tried to open the app today but it doesn’t work! I have had issues with my receipts not getting approved as it can’t be read but it shows a clear pic of the receipt.

Mpv04

3 months ago

Receipts always rejected

Terrible app. Receipts always rejected, says doesn’t recognize store or can’t read receipt but in the photo you can clearly see the store name and items purchased.

JJLam123

7 months ago

Receipts are always rejected

This app constantly rejects receipts and you always have to send them for reviews. Doesn’t even tell you why it’s been rejected. Just annoying.

ghdjdueeh

a year ago

Nice app, but recently very buggy

receipt upload is taking a long time and doesnt respond
pls fix

~Takuko~

a year ago

Crap app.

Gone from 10 points/$ to 1 point/$ spent. Also, redemption requirements have increased and places to redeem rewards has shrunk with fewer redemptions available. Gotta be quick otherwise the rest of Richmond will redeem ahead of you. Flawed program in so many ways. Surprised if it exists a year from now.

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Regtrader

a year ago

One star

Not all points are captured properly. Some points doesn’t show up in History of purchases and rewards, but the receipt shows it was captured in the Receipt section. Also, I don’t see any Rewards in the rewards section. Not sure if all the rewards have been redeemed, or the app is just full of bugs.

Astrieeeeeeee

2 years ago

Response from developer

Hello, We are sorry for your experience, please email us at simplaq@support.com and we will check the situation with the History of purchases. Rewards are already visible in the reward section again. Sincerely, The SIMPLAQ team.

Receipt from a store in loyalty program got rejected to get points

When you rejected a receipt from a store in the loyalty program, what’s the point for the apps? And no one will ever explain why it’s rejected, useless

Ah9chivas

2 years ago

Response from developer

Hello, We are sorry for your experience, please email us at simplaq@support.com which receipt you had a problem with and we will check the situation. If the receipt was rejected even though it meets the conditions, we will approve it for you additionally. Sincerely, The SIMPLAQ team.

where is the I agree button?

I tried to create my account, but i cannot move forward. There is no I agree button.

Rosanna Lau

2 years ago

Response from developer

Hello, Please email us at simplaq@support.com. We will try to solve your problem. The SIMPLAQ team.

Useless app. Fake advertising

lord3mil

2 years ago

Response from developer

Hello, We are constantly trying to improve the application. Please email us at simplaq@support.com in more detail about what we can improve. Best regards, The SIMPLAQ team.