Basically Useless
Little to no helpful features. My dependent’s ID Card is always unable to load and cannot access the dependent management portion of the app either. When I asked a customer service representative about this they said it was an error but offered no solution or timeframe for it to be resolved. If you open a chat and close out of it, the chat is still open somehow according to the message that appears. In order to start a new chat you have to close and reopen the app. Now today I try to login and a message saying “there was an issue validating your membership”. Please try again later.” I should save my peace of mind and delete this app. I hope the website is more useful.
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Response from developer
Thank you for sharing your feedback. We have noted the issues you reported and they have been resolved. Please let us know if you have any additional feedback.
