Global Entry Mobile User Reviews

Global Entry Mobile
Global Entry Mobile
US Customs and Border Protection

Reviews Summary

Top reviews

Works great, if you’re at the right airport

Still only available for a few airports, but if you’re using one of them be sure to grab this free app. Even faster than just GE.

Love this app… but

This app is great to get a jump start on the Global Entry process while waiting to deplane. However, it would be great if there was a way to cancel and resubmit the submission if the it is not confirmed for some reason (e.g., poor quality photo). Hopefully a future upgrade will offer such a feature.
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5, for now..

I just downloaded the app and went through the process of setting up my profile. So, I didn’t actually use the app for its intended purpose yet. But I WAS impressed by how straight forward and easy the setup process was. With all due respect to my fellow workers of the IRS, it would be wonderful if filing your taxes were this easy. It was literally 1- Enter first name. 2- Enter last name. 3- Enter known traveler number. (Plus some minor optional questions such as “participate in optional survey”, “voluntarily use a face picture”, etc.)

Next time I travel internationally and have a chance to actually use the app, I’ll revisit. For now, great job developers!
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Global Entry

I have used this APP for US entry a couple of times and it is simply phenomenal! Don’t have to stop at the portal, you do everything when you land and are taxiing to gate. Head straight to the GE area and go right to the officer processing GE and simply show the app response and they may ask you if you have anything to declare or just say have a nice day.
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Amazing app

The best of the best
Just i would like to place my favorite photo on the profile page instead my initials on this app🥇

Excellent - including for non-US citizen GE members

This app was a pleasant surprise; easy to set up and register and the arrival/entry process using the app was very smooth - I felt it worked even better than the sometimes finicky kiosks. The user interface is clean and easy to use and the selfie/face scan worked smoothly. Great job, CBP!

This AP rocks for SeaTac

Sister was all bragging on having this App. I am a new Global Entry participant and was unaware of it. She said, no . No kiosk. Just snap pic and go straight through passport control. We both snapped a selfie on her phone and App. Collected baggage, was helpfully directed through line - some marked global entry lines were closed, but awesome staff at SeaTac pointed the way-
The friendly officer looked at pics asked for anything to declare (just a bit of alcohol) and waived as through. Amazing. I love this App. Traveling in a month again and so happy I know of it….and I am flying through SeaTac
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Govt Done Right

Excellent app. Simple, easy to use. Doesn’t crash. Downloaded this in the mobile lounge at Dulles IAD. Used it 2 min later. Sped through the Global Entry control. Very very good.

Global Entry app takes to long to connect with WiFi

The Global Entry app takes too long to connect with airport & plane WiFi, so filling out a re-entry form is useless on this app.
Just have your Global Entry card in hand for faster processing which is the whole point of having Global Entry in the first place.

Love this app

Just used the app at Dulles. I was through in less than five minutes!! Worked perfectly.

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