Oregon One Mobile User Reviews

Oregon One Mobile

State of Oregon Health Authority

Health & Fitness

Top reviews

Most RecentHighest RatedLowest Rated

Not working

Bad not working worth nothing

powersthabe

a year ago

Response from developer

We are sorry that you had that experience with the new Oregon ONE Mobile App. We are working every day to make improvements to the features and stability of the app.

Horrible app!

Maybe invest some of our money in some I.T.?! Absolutely ridiculous app. How about making it work BEFORE pushing out this garbage.

BryBub

a year ago

Unusable

This app is slightly better than the website but that’s not say much. I find both to be completely useless. The one improvement over the website is a taskbar that has a message icon. However, the way information is relayed is almost unreadable. I consider myself to be moderately tech savvy and feel sorry for seniors who have to navigate this by themselves. Share on you oregon one! One of the worst apps I’ve ever had to use.

Show less

qbzat103

a year ago

Response from developer

Thank you for taking the time to give us your feedback about the Oregon ONE Mobile app. We are now sending fewer notifications based on suggestions from people who use the app. Please give the app another try. If you have additional feedback you can provide it at ONE.Improvements@odhs.oregon.gov. Thank you for bringing this to our attention.

Unusable most of the time

I seem to get a notification almost everyday telling me the app will be unusable for a period of time. Not sure why but even if it was “updates”, no other app is unusable this much or this often.

CeeCeeMarie

a year ago

Response from developer

Doesn’t work

Says system down every time I try to verify my identity. Tried calling and they still couldn’t verify me. This is a huge hassle and an inconvenience. Would be 0/5 if you could choose it

Hunter-503

a year ago

Response from developer

Thank you for your feedback. Protecting a person’s online security is a priority. That’s why we have a one-time process to verify identity. We are here to help. Please contact our dedicated tech support team at 1-833-978-1073, they are available Monday through Friday from 7 a.m. to 6 p.m. Pacific Time. We know that the identity verification process is complex, and we welcome suggestions about how we can improve it. Please send your ideas to: ONE.Improvements@odhs.oregon.gov. Thank you for bringing this to our attention.

Crashes every time after I answer 4 questions

This is the worst app I have ever used, I get through the address portion and every time it says system unavailable please try again later and boots me out I’ve been trying for 4 days same thing every time. Horrible app

kimak99523

a year ago

Response from developer

Thank you for bringing this to our attention. We want you to have a great experience and are sorry for the difficulty you had with repeated crashes. We'd like to work with you to resolve it. Please contact our dedicated tech support team at 1-833-978-1073. They are available Monday through Friday from 7 a.m. to 6 p.m. Pacific Time. Your feedback is important in helping us improve our services for all users and directly results in changes and fixes to our system. You can provide additional feedback at ONE.Improvements@odhs.oregon.gov.