Leave a Review Hughes FCU Digital Banking
Why does this have to be so difficult??
Have my auto loan through HFCU and this is pure torture. Even with the old system, I had to call to figure out how to make payments to my loan account and with the new system having wiped out my info, I had to call again to get assistance with making a payment. Other credit unions I’ve had accounts with have NEVER been this difficult. Whoever made the decision to invest in this new program totally wasted money and resources(t&d) on this “update”Show lessAwful awful AVOID HUGHES
Unable to access my account on desktop or cell, unable to set up payments and in the meantime bring chased and negatively impacted for bills I don’t have access to pay. Then being told I have to pay for the luxury of setting up a new account … the absurdity and complete lack of any responsibility or customer service. SHOCKING.Show lessSeems alright. Sheesh, relax people.
Was incredibly cautious downloading the app after reading the reviews. I mostly just wanted the alerts to come through the app so I could filter them from my general email notifications while I’m on Do Not Disturb.
All of the features from the online website, particularly the ones for auto loans all work. So … 🤷🏼♂️Show less