Leave a Review Last War
Fun game if you spend money, horrible customer service
The first week or so is fun to play the mini games and build your base. That’s where it ends, people who spend money develop at a fast pace and end up attacking you relentlessly. You are caught either spending money to keep up or frustrated enough to just quit playing. The people who spend hundreds or thousands end up ruling the server and the little fish die off.
Furthermore, the customer service is HORRIBLE! I spent money and the Apple Store billed me twice. I requested a refund and when it was granted by Apple the developer froze my account saying that a refund was detected and would not unlock my account until the funds were put back. By the time customer service answered it was 24 hours later and I had already been attacked and missed a series of events and rewards. There was no apology, just put the money back or don’t play. Just another case of money grab, the developers don’t care about anyone or anything other than their own wallets!
I would give this game a half a star if I couldShow lesskfan888
Developer Response
Hello, Thank you for sharing your feedback with us. We sincerely apologize for the negative experience you've had with our game. We are glad to hear that the early stages can be enjoyable. We are continuously working on balancing the gameplay to ensure a more fair and enjoyable experience for everyone. Regarding our support, we are very sorry to hear about your experience. In regards to the refund issue, as we need to investigate the account details, I would advise you to contact our support via in-game or email at lastwar.dev@gmail.com with detailed info (transaction receipt, character UID) so we can assist you. Your feedback is invaluable to us, and we appreciate you taking the time to let us know where we can improve. If you have any other issues or suggestions, please do not hesitate to contact us again. We are committed to making our game better for all players.Addictive, pay2win, uninstall
At the very lowest levels, this is an easy game to play, and you rapidly rise through the stages. In order to play the game depicted in the adverts you need to progress that little bit further.
Despite being warned not to attack others you get attacked while offline. Often the promised rewards for undertaking a task are simply not supplied, especially as the game crashes every few minutes. Either you spend a ridiculous amount of time playing the game (only to then be trumped by somebody that’s spending money on the game) or you also spend lots of money on the game only to be trumped by people who’ve spent thousands of pounds on this rubbish.
I’m banning myself from this rubbish. I still have a real life to live.Show lessJimmySprad
Developer Response
Dear Commander, Thank you for your feedback and for sharing your thoughts on the game. We appreciate your detailed review. We’re glad to hear that you’ve found some elements of the game easy. Our goal is to create a balanced and engaging experience, and your insights are valuable in helping us improve. We understand that there are areas where the game could be enhanced, and we are continuously working on updates to refine the gameplay and better align it with player expectations. If you have specific suggestions or ideas on how we can improve, we’d love to hear them. Thank you for playing and for your constructive feedback. If you have any further concerns or need assistance, please feel free to contact our support team.Speed ups
To all who read this, This is a Great socially interactive Game. The advertising is showing you the side missions which are as they seem, you just have to grow power to beat and pass them. There is no ads and any in app purchases are strictly if you want to buy. I recommend this game for sure!
To the developers, I am really enjoying playing this game but I have one small thing that urks. Love the one hour speed ups, the 8 hour speed ups and newly added 15 minute speed ups. Was wondering if you could also add a 4 hour speed up, or make it possible to use the 8 hour speed up on 2 different things? Also, the Store turn over is very long, could you possibly add more Speed ups to purchase or make the turnover shorter because after you are in a war, all the progress you made get's lost if you can't replenish to defend what you have won. That's All and thank you for your time.Show lessCoyotierunner
Not what it advertised
Saying its 1-2% similar is too kind, the ads are a blatant lie. Expect to be charged significantly to overcome frequent obstructions to progress. Not a pay to win but simply a pay to play, unable to progress more than 1-2% in a day without paying after 5-6 days of playing.
Again nothing like the ads and any 1 day event short term play adaptations of the ad is 1/10 quality.
To play this game you will need to make peace with being blatantly lied to and also have the patience of a saint to progress without purchase. Or happily spend £20-£50 a day for basic progression.Show lessSolarcamel
Developer Response
Hello Commander, We understand your concern. In our game, while optional purchases can enhance gameplay, they are not required to progress. Our goal is to provide a game that offers diverse gameplay experiences while ensuring enjoyment for all players. If you have specific feedback or encounter any issues, please reach out to our support team. We're here to assist and ensure your gaming experience is enjoyable. Thank you for your feedback.Nothing like the AD
Completely not like the AD, played for awhile and didn’t get close to what the AD was advertisingdavedox
Developer Response
Dear Commander, You can experience the gameplay featured in our ads by participating in 'Special Operations', which is an integral part of our game! We are continuously working to enhance our gameplay offerings, so please stay tuned for future content updates. We hope you give our game a try and enjoy the new experiences we have in store!Needs to focus more on strategy
If you have lots of money to spend - you rise to the top and if you are into F2P or spending small amounts you will continue to be farmed by stronger members. No way to combat stronger members other than a shield - which you pay for. They need to focus on allowing a more balanced game allowing weaker people to at least have a chanceShow lessYukkathefukka
Developer Response
Hello commander, We're committed to providing an enjoyable gaming experience and are actively working on improvements. We strive to offer a fair experience for all players, including those who choose not to make in-game purchases. We appreciate your input and will take it into consideration for future updates.Ignore the Screenshots and Ads
The gameplay is not what is shown in the ads, do not believe them. Don’t waste your time downloading if you want a game with the mechanics shown in the ads. This game turned into a grind where you have to spend money to make real progress.FredyTJay
Developer Response
Dear Commander, The gamplay featured on our ads can be found in the 'Special Operations' section. We're dedicated to improving and expanding our gameplay, so look forward to new updates and content. We hope you continue to enjoy the game and its features!Terrible customer service and support
My 8 year old son has been playing this game for some time and had been using my debit card to purchase in game items. He did not know he was using real money. I explained this to Last War, they then asked for evidence it was done by a minor. I sent them a video of him apologising, photos of us both and an explanation of how this happened and they just repeatedly send me a generic response asking for evidence. I keep asking them for an example of what they consider evidence and they just repeatedly send an auto response and ignore me. This is a very serious matter that they are not taking serious in any way. I have reported them to Apple directly and citizens advice.Show lessFauxtotoro
Developer Response
Dear Commander, thank you for your feedback. Please do contact our game support with regards to your payment issue and our staff will assist to assess thank you.Customer Service within the game is horrible
Following a building data error within the game they reset four of my season specific buildings back four levels. These buildings farm resources for the season and therefore are extremely important to the game play. The building data error notice also returned some of the season specific resources needed to build/upgrade these buildings BUT nowhere near enough to return to the level at which I had upgraded before the error. After multiple times reaching out to customer service and waiting multiple days for responses they refused to fix the issue. In total they cheated me out of 4,000,000 season specific resources and set me back 3-4 days of gameplay against my peers within a timed season. Their explanation of striving for fairness within the game is ironic given that their handling of the situation only increased the unfairness of the gameplay. Based on their handling of the situation I would never spend real money within the app and wouldn’t recommend this app to others. Takes them too long to respond and all they give is cookie cutter responses. One of their responses wasn’t even relevant to the complaint. Probably some Chinese person who doesn’t fully understand English. Another issue is that their AI translator in chat doesn’t exactly catch translations perfectly.Show lessJonny203
Developer Response
Dear Commander, thank you for your feedbacks. As we require more information with regards to the issue mentioned, please do contact our game support again or via email at lastwar.dev@gmail.com for our staff to reassess your case, appreciate your kind understanding and cooperation thank you!A mediocre half truth
If you've seen this game from the ads, the gameplay actually is what you see in the ads, for the most part. But that's it, the side to side shooting is the most basic element of this game. Which it would be fun if not for everything this game does that every other mobile games also does that ruins a fun experience.
The artwork looks like it was made by AI, they have sneaky ways of trying to trick you into making purchases, and the game has terrible scaling for resource necessity. By the time you make it to any real challenges, it will be because they rapidly increase the difficulty to force you to go slower to convince you to spend money so you can go as fast as you went in the first section of "gameplay". There's also a summoning system but you still have to spend resources to have heroes catch up with the ones you were already working on. There's a ton of information you should know about the game ahead of time you never see in the advertisements that ultimately undermines the fact that the levels are approximately what you see in the ads, just slightly more complex at times.
If you want to play a fun mobile game, I would advise you go elsewhere because this game is only fun for the first 5 hours you could feasibly get out of it. From there, it's just chores and the constant advertising of their micro transactions.Show lessFallen Astrum
Developer Response
Dear Commander, thank you for your review. We are constantly optimizing our gameplay and introducing other events to keep players engaged! If you have great ideas/suggestions for improvement please do let us know via game support or Discord which we often reward players for helpful inputs so do check it out~
