False advertising
Response from developer
Dear Souler, We are very sorry for causing trouble and disappointment to you. Please know that we're always working hard to ensure that ads accurately convey the gaming experience. Please hold on, the content in the advertisement will appear in the game. If you need help, please feel free to contact us. We are here to help
PAY TO WIN TRASH
Response from developer
Dear player, Thank you for your feedback in gaming strategy. We understand that automatic combat and character behavior may affect your ability to implement strategies in the game. Your suggestion is informed that the development team has been informed about closing automatic combat, character attack target selection, and skill release timing. They will evaluate how to integrate these features in the game in the future to improve the competitive experience between players and enrich the strategic elements of the game. Thank you again for providing valuable opinions and suggestions. If you have other ideas or questions, please contact us at any time. We look forward to bringing you a better gaming experience.
False Advertising
Response from developer
Dear Souler, We are very sorry for causing trouble and disappointment to you. Please know that we're always working hard to ensure that ads accurately convey the gaming experience. Please hold on, the content in the advertisement will appear in the game. If you need help, please feel free to contact us. We are here to help
Great Game Poor Mechanics
If you want a game that is AMAJOR PAY FOR PLAY…YOU HAVE FOUND IT! I really wanted to come back and a positive or positive review. But, after having one character revive three times in a a row. I truly saw the depths the creators went to make you pay for better characters.
enjoy playing the game! But, the whole thing where the algorithm makes you pay to play….not so much
Response from developer
Dear player, Thank you for your review of the game and sharing your experience. We're sorry to hear that you've encountered obstacles in your progress and that the price and options for paid content may not have met your expectations. Your feedback is very important to us. We will convey your suggestions to the development team and focus on how to adjust the game algorithm, balance and payment plan in future updates to provide a fair and challenging game environment for the majority of players. We will consider providing more price options to meet the needs of different players. Thank you again for your valuable feedback. If you have any other suggestions or questions, please feel free to let us know. We will do our best to improve the game experience to meet the needs of you and the majority of players. Happy gaming!
Network Error always popping up
Please try again later.” Needs to be fixed.
Response from developer
Dear Souler, please send your game ID and questions to souls@habby.com so that we can quickly check it for you. Thank you for supporting Souls! Souls Support team
First time and already amazing!
Absolutely nothing like the ad
Response from developer
Dear player, We're sorry to hear that the game didn't meet your expectations. Your feedback is very important to us and helps improve the gaming experience. Please feel free to provide us with specific questions and suggestions you encounter in the game. We will convey your opinions to the development team so that they can focus on improving the quality of the game and improving related features. Thanks again for your feedback. If you have other questions or suggestions while looking for other games, please feel free to let us know.
Enjoyable, but pay to win
Response from developer
Dear player, Thank you very much for sharing your experience with the game and your concerns about the pay-to-win issue in the event. We understand that you may feel that the game needs improvements to be more fair when it comes to activities and rewards. Rest assured that your feedback will be passed on to the development team. They will focus on how to optimize the number of tasks and reward structure in future activities to provide players with more reasonable rewards. Our goal is to create a fair gaming environment so that all players can receive satisfactory rewards in the event. Thank you very much for your valuable suggestions. If you have any other questions or suggestions, please feel free to let us know. We will do our best to improve the game experience to meet the needs of you and the majority of players. Happy gaming!
