JB Hi User Reviews

Top reviews

Convoluted

Nowhere to cancel my international calling pack
Went via Chat and the consultant could not help
Asked me to restart app and proceed from there
I re started app twice and still not able to amend plan!!!
Terrible service and app!

Telstra users only

Unless ya with Telstra it’s useless

App is easy to use

The support team is nice and responsive

No service and can’t add a service

After login, show I don’t have any service. The add a service button is not working. Useless app.

Mr

Apps is decent but glitches and doesnt work with face id on iphone

Disappointing and not much use

The app continually hangs/freezes. Doesn’t contain much useful information or features. Telstra app was better.

Worst Application developed by such a big firm

services doesn’t show up and there’s nothing in it. Spoke with customer care and only ticket has been created but there’s no resolution.

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