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Rudimentary and Clunky
I am at this bank because it bought my old bank. This app is one of the worst I have ever used. For instance: The bank’s security system and protocols are convoluted. You can’t reset your expired password in the app but must log on the website to change it. When your password expires the message simply says the app doesn’t work at this time. You have to know to log on the website and change your password. You have to do some functions on the website because the app doesn’t support them but of course you must use the app to make a deposit. My advice to new customers is to run as far away from this bank as possible - get yourself a good local bank.Show lesslancasteruser
Bank app
I do not like this app at all . It was so much better beforerrrerrrddddd
The worst
Garbage app and an ever worse financial institution.Eat some meat
Running totals
I don’t like the fact that the running total is no longer in each transaction like it was before. It is really so much better when it’s there.sunlite528
Abysmal Bank
It’s 2023 and this bank and it’s apps, hours fees and ease of use are still stuck in the eighties. Standing Stone how could you? Walking in to Fairfield Federal tomorrow to get the ball rolling.Barogilo
Y Hooks
I have been reaching out to the Savings Bank for two days now and have no idea why no one will return my call. Why are you updating your online banking? I cannot get through to update it. Please help.1pizzahill
why
ever since the update i literally cannot login to my account at all, app was supposed to be running by the 14th i thought but keeps saying my info is incorrect when its the same login ive been using for years, i just want to see how much money i have the old app worked fine i have no idea why this was necessary and im getting really annoyed with it :/ hopefully it gets worked out and i dont have to go through the trouble of calling the bank myself and sorting it out all because the app was changedShow lesschickpeasalad
Would give zero stars if I could.
Okay…WHY WOULD YOU SHUT THE OLD APP DOWN WHEN YOU HAVEN’T FIGURED OUT HOW TO GET THE NEW APP RUNNING??? I am currently out of town with zero access to see how much money I have. The idiocy of this situation is absolutely astonishing. I understand this is a podunk bank in a podunk town. But you would think that simple things like this could be avoided. I am dropping this bank ASAP.Show lesspeaches mcdoogal
