PLAUD User Reviews

PLAUD: AI Voice Recorder

Nicebuild LLC

Utilities

Productivity

Reviews Summary

Positive highlights

🎙️

This app hasExcellent microphone pickup and audio quality

🗒️

This app hasAccurate transcription and summarization of meetings and conversations

⏱️

This app hasSaves a significant amount of time compared to manual note-taking

🧠

This app hasHelpful for people with memory impairments or dyslexia

🗓️

This app hasOrganizes notes and recordings in a clear, readable format

🤖

This app hasIntegrates well with AI assistants like ChatGPT for further processing

🔋

This app hasImpressive battery life and portability of the device

🤝

This app hasUseful for a variety of applications, from meetings to personal conversations

Negative highlights

💰

This app hasSubscription model and pricing can be seen as expensive

🔌

This app hasProprietary charger can be difficult to source if lost

🔍

This app hasOccasional issues with starting/stopping recordings

🗒️

This app hasSummaries and formatting could be improved in some cases

🔀

This app hasDifficulty in editing or trimming recorded audio files

🐞

This app hasReported app crashes, bugs, and UI issues

🌐

This app hasLimited functionality for non-English languages

Top reviews

Most RecentHighest RatedLowest Rated

No Transcription

Recorded my first meeting and depended on this to take my meeting notes. Well, it’s stuck in an uploading phase and has been for hours. No idea what to do.

NatalieCrowe

a year ago

Response from developer

Dear Natalie, we apologize for the inconvenience you are experiencing with the recording. You may attempt to retranscribe the recording to see if it resolves the issue. If you require additional assistance, please don't hesitate to reach out to us at support@plaud.ai. We are committed to resolving the problem and ensuring your satisfaction.

Awesome!

Put this on my phone and watched a short YouTube video to test it out. Woke awesome. The transcription and summary were organized and spot on. Can’t wait to put this to the test in meetings.

J.Ten.

a year ago

Response from developer

Dear J.Ten, we're so happy to hear that you had an awesome experience with our app! It's great to know that the transcription and summary were organized and accurate for the YouTube video you watched. We're confident that our app will be a valuable tool in your meetings. Thank you for your feedback and we look forward to hearing about your future experiences with our app.

Potential, but not yet realized

A friend once told me “you can’t fall in love with potential.”

This is a good case of that—there’s a long way to go before this product is ready for real world use. I’m hopeful it gets there, but it’s not terribly useful at the moment; particularly considering the cost to transcribe.

bfhawkins

a year ago

Response from developer

Dear customer, your feedback is highly valued, and we are committed to improving our product's functionality to ensure your satisfaction. Additionally, we are actively exploring ways to make our product and service more affordable while maintaining its quality. If you have any queries, please feel free to contact us at support@plaud.ai. We sincerely appreciate your support and trust!

Another kickstarter “scam”

Both the app and physical device do not work as advertised.
Not worth it. Save your money

Ndenu

a year ago

Response from developer

Dear Ndenu, we value all customer feedback and would like to investigate this further to offer a solution to your problem. Please reach out to our customer support team at support@plaud.ai with more details about your experience. Your feedback is important to us as we strive to enhance our product and provide a positive customer experience.

Not where it needs to be

With as much time as they had to make the app, it should have been a lot better.

There’s no action items section and the summaries are poor. The most recent call I had summarized all the banter/small talk in the first 5 mins of the call and ignored the remainder of the call which was most critical.

I’ve lost faith in the product and it’s way too far from where it should be.

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Winnj1987

a year ago

Response from developer

Dear customer, we apologize for any inconvenience caused. Please don't hesitate to contact us at support@plaud.ai regarding your issue so that our engineers can address it. We are dedicated to enhancing our product and providing a seamless experience for our customers. Your feedback is invaluable in helping us achieve this goal. Thank you for your patience and understanding as we work to improve our product.