Sippi User Reviews

Sippi
Sippi
AGENA SOLUTIONS LIMITED

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  • Doesn’t work - don’t waste your time

    Full of bugs, gave up, deleted app. 100% unimpressed. Will not park in car park using this app service.
  • It doesn’t work

    I enter my details, agree to the T&C’s and the only message I get is something went wrong
  • Garbage app, garbage service

    On a day out the queue for the ticket machine was huge so I went for the alternative - this app.

    The onboarding process is awful and the UX terrible. I wasted far too much of my life paying for parking.
  • The worst

    Literally the worst parking app I have ever used, so complicated, took myself and another lady 5 attempts before we understood what to do
  • Worst App ever

    I am a resident of marbrook court who is managed by CPM & they recently changed from paper permits to online permits. Using the sippi app, let me tell you there is no way of getting a vistor permit ANYWHERE. Its like the purposely make it difficult to gain access to where I can get a vistor permit so they can give tickets. No one can ever come and visit me because they cant park outside my flat. This is the first review I have ever written on a app, I had to write this to warn everyone NOT to park anywhere on these sites as I genuinely think they make it so hard to get a visitor permit because they want to give tickets out.
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  • Appalling customer service

    I and my daughter parked in the same car park. We both downloaded the app and paid using it. At least my daughter thought she had paid but a few hours after leaving the parking she realized that she hadn’t paid. She immediately send a message via the app asking how she could pay and also called the next day. When she called she was told that “it’s now out of our hands”…. More than a week later she received a £60 penalty charge.
    This App and the people that run it are immensely unsympathetic. I deleted the App and will pay cash next time.
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  • Worst car park app ever - avoid if you can

    Over complicated, confusing interface. Be aware you pay on exit. Have now had two PCNs, not because I didn’t pay but, because the entry/exit photos didn’t exactly match time parked. Complete rip off
  • Do not use this service!

    I recently had a quite awful experience with this app during a visit to a hospital car park. By mistake, I initiated a parking session via the app without realising that the car park operated on a pay-on-exit system. After discovering the mistake, I paid for my parking at an exit machine because it was simpler, thinking the issue was resolved. However, the app still had my session running, which led to it charging me for 12 hours of parking that I never used, even though ANPR would have clocked me leaving against the session I already paid for. This is a possibly purposeful oversight in the app's functionality, causing unnecessary stress and cost. It needs a clearer indication of parking rules per location to prevent such issues. They also seem to not have a link the the existing ANPR system used in the car park, so are ignoring entrance and exit times. As it stands, I ended up paying six times more for parking than I should have… Resolving this with customer support is a no go. I’d avoid this app at all costs, unless you want to be inadvertently overcharged. Crooks
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  • Abysmal app and company

    Appalling app, had to set it up, thought I had paid for parking as got a confirmation notice and realised that evening payment hadn’t been made. Now have a PCN charge after contacting their service desk that evening to try to notify them of the oversight and missing payment (checked my bank account and didn’t see the money had gone out) and having to fight it (first challenge to the PCN has been denied).
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  • This is a scam

    I have downloaded Sippi and paid for parking through Sippi app. However I have still received a parking notice from their sister company called UK car park management. But both the companies act as if they ate unaware of the other and they could not rectify my issue. They frustrate you enough to pay parking charge to waste further time. I am filing a complaint to local authorities.
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