Leave a Review Amazon One
Can’t complete registration
Like others have said, my phone is not receiving the one-time password (OTP) needed to login to the app. And there’s no help feature for this either. You’re just stuck on the OTP enter page and nothing happens. So for now it is useless.Aikaterine2010
Never received my OTP
Tried several times, OTP never gets sent to my phone. Can’t set up account. Might try again when the bugs are worked out.anvo93
Pointless
I signed up, I loaded my credit card, I went to the store to activate the thing as instructed, and guess what I had to have my credit card with me. How stupid is that? It’s a self-defeating thing, why do I need this palm reading trick, if I’m also required to carry my credit card? It’s just dumb.
When I tried to use it, the reader said one time credit card update required. Well fan freaking tastic , I don’t have my credit card because I planned on using my palm, so I guess I have to use Apple Pay on my phone.
Gimmick. Stupid. Pointless. Worthless.Show lessDarth JJ
OTP does not work
I never receive the OTP. I couldn’t even register.campbellaidanjr
Gimmick that Slows You Down
OTP doesn’t work. What’s the point if you have to use OTP and there’s nothing being sent to your number? Couldn’t walk into a store without a physical card lolJukeboxPhobe
Extremely difficult to set up
Took many multiple attempts to get palm images for both hands completed. He gives you a green square which makes you believe it will be the right photo, and then rejects. Very difficult to be able to hold your power out hold your phone and press the camera button. Needs to be redesigned and much more user-friendly.almost gave up.Show lessmsd01
Does not work, unfortunately
Unfortunately, it takes me in an infinite loop of put in your phone number and then once I’ve done so it says to use the actual palm device at the store. I use the palm device at the store. Then the palm device asks me to put in my phone number. I get the confirmation code via text message and it’s just a cycle that repeats and repeats and repeats and repeats and never ends and it never actually registers me. It’s poor app design, unfortunately. I worked with customer service at my local Whole Foods, who work with me for 30 minutes and threw their hands up and had no clue what to do next. Seems like this app is very beta test stage still. Hopefully they will get it ironed out soon.Show lesstmav-
cannot find qr code
QR code is missing cannot activaterichvong
Poorly designed on boarding process for this app
Whoever designed this app, and the Palm scanning process, did not think about the fact that they are asking someone to take a picture while one hand is being held in front of the camera, the other hand is holding the phone, and what thirdhand is supposed to be pressing the shutter button? the location of the shutter button is not convenient for many users hands.
This was not well thought out and not in line with so many of the well produced processes that Amazon creates.Show lesssbsmithjax
I enrolled from my couch!
I’m really looking forward to my next Whole Foods trip so I can finally use this crazy, cool way to pay! I need more Amazon One locations near me now!stars ed
