The Rounds User Reviews

Top reviews

Leave a Review The Rounds
  • Bad quality, unresponsive customer service

    The quality of their overpriced products is terrible. On top of that the “always available” phone number listed for texting does not reply at all to my concerns. 🗑️
  • Bad customer service

    I wanted to like it. I thought it was a pretty neat app and subscription but aside from their products being overpriced, they have bad customer service. I live in an apartment complex and I made sure my address and apartment number was accurate and they delivered to a totally different number. They sent me a picture and I went to go look for a doormat that looked like the picture. I ordered a flower bouquet and they were withered since it was the next day from my expected delivery. I was disappointed that when I got home I had no package when I was suppose to. The snacks are meh and overpriced. Just go to Whole Foods. The bouquet was underwhelming for the price. I would have tried again but the customer service did nothing to compensate for damaged goods or the trouble of having to do a scavenger hunt. I’m all up for saving the planet but there are other ways that are more cost efficient. Not worth the hype
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  • The best!

    I love knowing the containers are being reused. Customer service is excellent. And delivery right to my door. What’s not to love! The produce is a bit pricey but I mainly use this service for the items that come in containers that can be reused.
  • Super convenient!

    My husband and I have used The Rounds for a while, it’s the easiest way to manage all the everyday essential stuff we use in our home. The app is awesome and keeps getting even better!
  • Disappointing.

    I went based on the reviews and such that I read and had really high hopes. Was disappointed by the first week! And we immediately cancelled. The variety of food in the bundles we ordered was minimal and the items were shoddy and overpriced. Would rather buy direct from the farmers.
  • Sustainability made convenient- what’s not to love?

    The Rounds has slowly but surely made its way into every room in our household. Getting everything in reusable containers and packaging free produce is truly a game changer. It’s like having a farmers market at your fingertips. Products are great and they keep adding new ones every week. Recommend!!
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  • Updates are amazing!

    App is quick and makes managing my weekly order so streamlined and easy.
  • Love it!

    So happy to finally have an app
  • I never run out of anything anymore!

    It’s so convenient, I haven’t had to rush to the store for soap or cooking oil or anything like that in months. Even easier now that they have an app! And I LOVE their customer service, they’re amazing!
  • Ordering made easy

    This app works really well for being so new, and it makes ordering on the Rounds much more convenient. Highly recommend downloading it!

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