Leave a Review Charlie Financial
Awesome customer service
Charlie has an has been a awesome company and service to me and I really appreciate when you call the customer service top rated. They thoroughly does security to make sure you are who you say you are and then any update or whatever you need right away on point I highly recommend this service to anyone and customer service guy. His name was Jason Toothman I think, but he was very professional, highly organized and truly great.Show lessTonya$%
Fraud
I’m truly thankful that Cami was able to help me and take care of what was wrong with my charges on my card and even though I had to get a new card, we got things straightened out to my satisfaction so thank you Cami and I love my Charlie card.tkpowell928
Always helpful
They are always patient and explain so this old lady can understand!PKP4
Brand new
I am a new customer and I appreciate the fact that you all are sensitive to a person on a fixed income and that you’re doing your part to help. I appreciate that very much.Jrick Snyder
Misleading information
You told me that you’re all set and my first payment will be July 30 then it’s not true because I scheduled my auto payments and now it’s late so I’m being charged late fees and penalties plus it’s lowered my credit score 100 points and chime canceled the auto pay feature because of incorrect payments and my chime card auto pay won’t work anymore because of the broken agreement. Thanks for making me feel like a fool.Show lessrocket 357
Love, love, love it.
Older gentleman, after initially struggling a bit, now I love my Charlie Card. Use it constantly to venture into our complicated world. At first, it was a little difficult for me, but now that it’s been explained, would not go anywhere without my Charlie card.
Their support staff was excellent, found out my little problem within a minute and off I went into our digital banking world. Quick and easy as having cash in hand.Show lessJVM1949
Very Pleased
I had spent far to many years with a well-known bank that in the last few years began to steal from me. It’s hard to wrap my head around such behavior as I grew up in a country that one would never even consider that an American business would steal from anyone. First, I got hacked. It was and still is a terrible thing to happen. Chase, my former bank, blamed me and refused to give me any of my money back. Not only did they clear out all my accounts, but used my credit cards that had zero balances until they were maxed out. Then, fouir months later, the(Chase) allowed every cent in my checking account to be sent to a woman who I never heard of via Zelle. I did not deal with Zelle and had informed Chase of that months before. Once again, no money returned. I am a disabled Senior and losing my money twice in six months has really hurt. Finally I closed that account and found Charlie. They are spot on. They do exactly what they say, sand they are kind. I am delighted to have found them and encourage all Seniors to support them!Show lessJoe for excellence
Charlie
I love my Charlie account. I would only like to know how to immediately transfer money from my Charlie account to an external account.goldenlady8136
Love my Charlie
They were so easy to sign up for. They took care of everything with Social Security. I just gave them my information and they did the rest. I used to get my Check every 4th Wed of the month now I get it every Friday before Wed. If any of you are like me who is on a tight budget getting that check each month 6 days early has truly helped me. You can pay bills on line now because with Charlie you get a routing number & with that they will pay your bills that require a bank number. Some we can pay with our Depit card & some places want a routing number. What ever the case Charlie is always there when you need them. I’m 74 yrs old & that is so important to me.⭐️⭐️⭐️⭐️⭐️Show lessGreat Grandma (18)
Move Money Option
Please get a Normal Move Money Option so I can move Money out and in to CHARLIELeonRaymond