EverBank Mobile Banking User Reviews

EverBank Mobile Banking
Finance

Reviews Summary

Positive highlights
🌟
This app hasSeamless transition from previous app
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This app hasClean and modern app design
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This app hasAble to perform basic banking functions like transferring funds and depositing checks
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This app hasIntuitive user experience
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This app hasConvenient dashboard with tile view
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This app hasAnnouncements placed at the bottom, not obstructing account information
Negative highlights
❌
This app hasApp not working at all, unable to log in
❌
This app hasBuggy, with issues like wrong padding, non-native menus, and hard-to-read font
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This app hasForced to start over and set up everything from scratch, no migration option
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This app hasLogin page not loading correctly, just showing blank text fields
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This app hasApp not compatible with certain iPhone models
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This app hasLack of testing before launch, leading to a broken app experience

Top reviews

Leave a Review EverBank Mobile Banking
★★★★★

  • Can’t log in after logging out

    I followed all instructions, new pw, etc. and got message “your credentials are invalid” even though I can log in with them using website. One time I could log in using app, but after logging out it would not let me in again. This app is not ready for use.
    Charlie SCCharlie SC

    Developer Response

    Hello, thanks for contacting us. We’re sorry to hear about your recent experience. For your security, no personal account information may be shared through social media. We ask that you call 1.888.882.3837 for assistance. Thank you.

  • Terrible App

    I tried 5 times to deposit a check. the app would also go back to the Home Screen after I rotated my phone. Then I tried 5 times to deposit a check and kept saying the image wasn’t clear enough. The images were crystal clear and checks were printed. Not handwritten. It’s 2024 we should be able to remotely deposit checks especially for a large bank.
    Show less
    tom11234567tom11234567

    Developer Response

    Hello, thanks for contacting us. We’re sorry to hear about your recent experience. For your security, no personal account information may be shared through social media. We ask that you call 1.888.882.3837 for assistance. Thank you.

  • Not intuitive

    A lot of scrolling
    Hard to find information
    Some things are just on edge of screen so particularly cutoff.
    Had to agree change to paperless to use the app. Then took a long time to find how to change back to getting paper statement.
    Javksmith2233Javksmith2233

  • Fast, Simple, and Sleek!

    What a major upgrade compared to to the old TIAA App! Love finally being able to receive push notifications for once!!!
    Jake RosenfeldJake Rosenfeld

  • So much better!

    This app and experience is so much better than the old TIAA one. Thank you!
    LindsayAPLLindsayAPL

  • Love the new app!

    Have been an EverBank customer since the early days and I love this new app. So easy to use!
    London3427London3427

  • HORRIBLE app…

    User-unfriendly and clumsy. Locking me out and not letting sign back in. Hard to find things. IT disaster… Never had so many issues with the old TIAA app… It was simple - not a lot of functionalities, but, at least, it worked. This one is horrible…
    EurosailornewyorkEurosailornewyork

  • Smooth transition from TIAA

    Very seamless transition from TIAA app. New 2024 UI feels fresh and crisp. Responsive and not too cluttered. Looking forward to how the EverBank app will evolve with new functionalities.
    zashizashizashizashi

  • Can’t even log in with my TIAA credentials

    EverBank blocked access to the old TIAA app which worked perfectly fine, forced me to download this one with a broken login page. Can’t even check my balance. Nice work, EverBank!
    The_nose5000The_nose5000

  • Seamless transition

    I got the prompt to download Everbank (from TIAA) and the transition was extremely simple.
    King ZurkKing Zurk
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