EverBank Mobile Banking User Reviews

EverBank Mobile Banking
Finance

Reviews Summary

Positive highlights
🌟
This app hasSeamless transition from previous app
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This app hasClean and modern app design
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This app hasAble to perform basic banking functions like transferring funds and depositing checks
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This app hasIntuitive user experience
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This app hasConvenient dashboard with tile view
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This app hasAnnouncements placed at the bottom, not obstructing account information
Negative highlights
❌
This app hasApp not working at all, unable to log in
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This app hasBuggy, with issues like wrong padding, non-native menus, and hard-to-read font
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This app hasForced to start over and set up everything from scratch, no migration option
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This app hasLogin page not loading correctly, just showing blank text fields
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This app hasApp not compatible with certain iPhone models
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This app hasLack of testing before launch, leading to a broken app experience

Top reviews

Leave a Review EverBank Mobile Banking
★★★★★

  • Clean and modern app

    I was able to log in successfully on launch day and it felt pretty seamless. All of my accounts are present, able to transfer funds and deposit checks. Basic necessities present and functional!
    Finanzler12Finanzler12

  • This is a joke

    Got a notice from TIAA to download this app
    Can’t use the old TIAA app anymore and this amateur app isn’t working at all …
    I guess sometime people just lie on their resumes
    NimrodbtNimrodbt

    Developer Response

    Hello, thanks for contacting us. We’re sorry to hear about your recent experience. For your security, no personal account information may be shared through social media. We ask that you call 1.888.882.3837 for assistance. Thank you.

  • Mediocre

    I was very hopeful with this launch but I’m so disappointed. App is buggy, padding looks wrong everywhere, menus aren’t native, chosen font is hard to read. This looks like a lazy port of a bad Android app. Please consider using SwiftUI and San Francisco for a native look and feel. Look at American Express if you need inspiration.
    Show less
    tomasfyitomasfyi

  • App works fine now!

    I somehow was forced to download the new bank app over the weekend when the company was doing an entire system update. Now the app works fine now. I hope it would be user intuitive to use.
    ChrisC123ChrisC123

    Developer Response

    Hello, thanks for contacting us. We’re sorry to hear about your recent experience. For your security, no personal account information may be shared through social media. We ask that you call 1.888.882.3837 for assistance. Thank you.

  • Had to start over

    It’s very annoying when your banking institution requires you use a new app, but doesn’t allow the option to migrate your account over. I had to set up everything again from scratch. I know these banks are always being bought out or merged or whatever, but that’s none of my business. I just want a useable app that I don’t have to constantly begin from scratch with
    Show less
    E1937282737E1937282737

    Developer Response

    Hello, thanks for contacting us. We’re sorry to hear about your recent experience. For your security, no personal account information may be shared through social media. We ask that you call 1.888.882.3837 for assistance. Thank you.

  • Best Mobile Banking App!!

    I love the new EverBank mobile app! It’s so easy and convenient to setup and perform various transactions. I was able to quickly set up Bill Pay and Alerts.. just a couple of clicks! Overall, I found the experience to be seamless and a step above other mobile banking apps. I don’t normally write reviews but I thought this app deserved one. :)
    Show less
    Cali_BWCali_BW

  • A breath of fresh air

    After having to deal with TIAA's horrible site and app since opening my account in January, I am relieved to see a nice functional app. It has everything you need to manage your accounts, it's simple and the UI looks good. Love the tile view on the dashboard. The app can definitely be made to offer smoother screen changes and loading, but it's a great start!

    I APPRECIATE SO MUCH, that the announcements are at the bottom. I don't know why so many apps have it at the top pushing down your account infomation.

    Note: would love it if we could keep all account tiles permanently expanded on the dashboard screen.
    Show less
    LavmarxLavmarx

  • Does not work at all…

    App doesn’t work at all. Get either total blank screen or show what appears to be login name and passowrd boxes with blue box under, but no description. If you enter username and password into these blank box, and click blue box, nothing happens. Total failure….
    User from ChicagoUser from Chicago

    Developer Response

    Hello, thanks for contacting us. We’re sorry to hear about your recent experience. For your security, no personal account information may be shared through social media. We ask that you call 1.888.882.3837 for assistance. Thank you.

  • Login Page is not loading correctly

    Trying to access app for the first time and the app won’t load correctly. There are just two blank text fields and an unlabeled blue bar. Not great experience considering I was just forced over from TIAA app.
    Login Screen OuchLogin Screen Ouch

    Developer Response

    Hello, thanks for contacting us. We’re sorry to hear about your recent experience. For your security, no personal account information may be shared through social media. We ask that you call 1.888.882.3837 for assistance. Thank you.

  • Login page not loading fully

    I'm redirected from TIAA only to download the everbank app and not have it work as basic as the login screen. And the app support link doesn't work either!
    FairVFairV

    Developer Response

    Hello, thanks for contacting us. We’re sorry to hear about your recent experience. For your security, no personal account information may be shared through social media. We ask that you call 1.888.882.3837 for assistance. Thank you.
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