RH User Reviews

RH: Weight Loss and Fitness

ReverseGroup Sia

Health & Fitness

Food & Drink

Reviews Summary

Positive highlights

💪

This app hasEffective weight loss program

🍽️

This app hasEasy-to-prepare recipes

🧠

This app hasHelpful and informative content

🤝

This app hasSupportive Facebook community

🔍

This app hasCustomizable meal plans

🏃‍♀️

This app hasVariety of exercise videos

💰

This app hasAffordable subscription

🌟

This app hasExcellent customer service

Negative highlights

🤯

This app hasMisleading advertising about workout duration

🤖

This app hasBuggy and glitchy app experience

🔒

This app hasRestrictive refund policy

🍽️

This app hasLimited meal plan options

📊

This app hasLacking comprehensive tracking features

🤔

This app hasConfusing and unintuitive interface

💰

This app hasAggressive upselling and cross-selling

🕰️

This app hasTime-consuming meal preparation

Top reviews

Most RecentHighest RatedLowest Rated

Misleading

This app is not a good food tracking app. It has a very prescriptive meal plan with some options to swap out meals for other options. If you don’t eat something on their meal plan, the only way to log it is through an essay-style box. This is nothing like some other popular options available that I have also tried. As a single mom with a very busy lifestyle, the features I was looking for are not here. I wanted a quick efficient way to log my food with some support and suggestions for making healthier choices. I don’t like this at all. There is no free trial so if you sign up, you will be charged and they will refuse to refund your money, even if you request a cancellation within less than an hour of downloading the app. Make sure you understand what this is before you download it. I made a big mistake and regret it.

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mosasaurusblue

a year ago

Response from developer

I'm sorry to hear about your challenges with the app, and I appreciate you sharing your feedback. Your experience is important to us, and we want to address your concerns. To assist you further and explore potential solutions, could you please email us at feedback@reversegroup.io with more details about the issues you're facing? We'll do our best to understand and address your specific needs.

Reverse Health for Women

I’ve just completed my first week with Reverse Health and I think I’ve finally found a program that will work for me. I really like the information about health they provide, the workouts they include, the ease of the recipes, but my favorite is FB community. Being a newbie, I have sooo many questions at first, and Freya with Customer Service has been quick to respond and helpful. I feel like I know her personally 😄

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Mia Mia Mia!!!!!!!!!!!!!!!!

a year ago

Response from developer

Congratulations on completing your first week with Reverse Health! We're thrilled to hear that you've found a program that resonates with you. Your positive feedback about the health information, workouts, easy recipes, and the FB community is truly appreciated. We're especially glad to know that Freya from Customer Service has been quick to respond and helpful. It's fantastic that you feel a personal connection.

Great support!

I had an issue with the app and Kristie was there right away with help. I could not see a recipe due to the app loading issues and she send me the recipe and the instructions with apologies for the issues. The next day I had the same loading issues and Kristie said there is an update on the way to address the issue. I gave some feedback with other suggestions that would be helpful on the app as well. Due to my issues the first few days of use, Kristie gave me a free month of access. Excellent team and very willing to make improvements on the app as they grow. Thanks Kristie!

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cteator

a year ago

Response from developer

Thank you for sharing your experience, and we appreciate your patience during the app issues. It's great to hear that Kristie was there promptly to assist and address the loading problem! Your input is invaluable as we work towards improving the app.

Beware

I really liked this app at first. I lost 10lbs and was following the plan closely. I liked the easy to prepare recipes and and felt full. However I don’t like that recipes seemed to disappear if you didn’t use them the first few times they popped up on your meal plan. I would swap menu items out because I didn’t have some of the ingredients but then when I did want to make a recipe that had looked good but I hadn’t tried at the time it appeared to be gone from my menu selections.

Then the glitching started. This has been very frustrating! Unable to log what you have eaten can’t pull up any recipes at all, rendering the app useless. Tech support no help. Will try to get a refund!

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JLR412

a year ago

Response from developer

We're sorry to hear about the issues you've experienced with our app. It's great to hear that you initially found it helpful and had success with your weight loss journey. We apologize for the frustration caused by recipes disappearing, glitching, and unresponsive tech support. Your feedback is important to us, and we will work to address these issues to improve the user experience. Please reach out to us at feedback@reversegroup.io with your concerns, and we'll do our best to assist you with a refund or any other help you may need. Thank you for bringing these issues to our attention, and we apologize for any inconvenience caused.

Very supportive and helpful Team

Easy to follow and very support program
No stress or push of products

Deb1308

a year ago

Response from developer

Thank you for your positive review! We're delighted to hear that you find Reverse Health easy to follow and supportive. We aim to provide a stress-free experience without pushing products, so we're glad to hear that this resonates with you. We're here to support you on your health journey!

Using the app

I only just started a week ago.
I have found the app very easy to navigate there are plenty of options to choose from and helpful information along the way

Fatty 60

a year ago

Response from developer

Thank you for sharing your positive experience! We're thrilled to hear that you find the app easy to navigate and that there are plenty of options to choose from. Providing helpful information is a key part of our commitment to your health journey.

Very glitchy app

Great idea and support but the app is very glitching. Doesn’t work as should most of the time. Many meals in the meal plan have no option to swap or log. When you can log something- it appears in another day!
Shame - good idea - poorly executed.

None🫤

a year ago

Response from developer

Thank you for sharing your thoughts, and I appreciate your honesty. I'm sorry to hear about the challenges you're facing with our app. To address these issues promptly, could you please provide more details by emailing us at feedback@reversegroup.io? We're committed to resolving glitches and improving the overall functionality of our app. Your patience is greatly appreciated as we work to enhance your experience.

Realistic Life Style changes made possible!

I’m fairly new to Reverse Health, but really like how the weight loss experience is packaged. Other weight loss programs don’t teach you how to prepare food in a way that’s practical and easily modified to fit your life; this one does! The recipes are easy and adjustable for varying numbers of servings. I am able to plan and execute batch cooking to have a supply of three to four days of meals. This works great for me as cooking isn’t my forte. The pounds are starting to come off and I’m not hungry between meals.

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Songbird!2

a year ago

Response from developer

Thank you so much for taking the time to share your thoughts with us! We're thrilled to hear that you're enjoying the practicality and flexibility of our weight loss program. It's fantastic to know that the recipes are making meal preparation easier for you, especially with your batch cooking strategy. Your success in planning and executing meals for several days is impressive!

Reverse Health

Love this app so much.
The recipes are so easy to follow.
Easy to substitute something in
Love having somewhere to track foods eaten, water and exercise.
Wake up every morning and can’t wait for the daily tip !
Applying the overall philosophy to my life in general “progress not perfection”.
Thank you so much !!

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Chan1083

a year ago

Response from developer

We're thrilled to hear that you love the app! 🌟 It's fantastic that you find the recipes easy to follow and appreciate the ability to track foods, water, and exercise. The daily tips are a great touch to keep you motivated! Remember, progress over perfection is a wonderful philosophy. Thank you for your positive feedback!

Quick refund

I decided this programme was not for me. I asked for a refund and Leah and Natalie from Accounts processed this asap with no questions asked. Excellent service.

EstarNZ

a year ago

Response from developer

We appreciate your feedback! It's great to hear that Leah and Natalie from Accounts provided excellent service and promptly processed your refund without any issues. Thank you for sharing your experience, and we wish you all the best on your wellness journey!