Leave a Review Nusuk | نسك
Terrible experience with the app
Terrible Experience with the app, there is no way to know your application accepted after entering the info and after entering all info points bqck to error “update your application number”Azif102
Developer Response
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Best regards,Not working after update
It made me update and when I login in it not sending the otp code to email I can’t log inAffan21
Developer Response
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Best regards,Did a 4 year old oversee the launch of this app
Absolute rubbish since the change over to new appcasbf
Developer Response
We value your feedback and suggestions. Please feel free to share any thoughts with us. You are welcome to communicate with us on the following channels on : X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Or by reaching us through our domestic number 1966 or our international number 920002814Bad and poor management
The KSA Government just making things tuff for people, they don’t understand English they don’t get you any kind of solution. May Allah grant them hadayah if you illiterate you can’t do anything.Yh hi dying
Developer Response
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Best regards,Absolutely disgusting app
This is by far the worst app that I have ever used. You are randomly rejected every single time so if you are travelling for a short period of time then forget about rawda permit. More so, if you are travelling with your family, you will have a nightmare for sure. How did they come up with such nonsense system? The service people are also useless. Nobody speaks nor understands English.Show lessAbsolutely ridiculous app
Developer Response
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Best regards,Unorganized
I booked my appointment it said 3:30 to 4:00. I never thought it is in the morning I thought it is afternoon, when i checked at noon says appointment already expired, I didn’t get the chance, for the maker of this app please use AM and PM time it will not confuse peopleAs12555
Developer Response
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Best regards,What’s point of a app when it’s useless
People spend 100s to travel and pay there respects to the prophet and many it will be once on a life time experience.
So when you create a app it supposed to make the process more easier , which this app doesn’t . It literally impossible to book a appointment been trying for week now on the hour but no joy . Really disappointing.
No effort has been made to resolve issue as it’s been like this for a number of yearsShow lesskcnxhsedohlhofrwjKgsue
Developer Response
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Best regards,Rawda Visit
I went from USA to Makkah to perform my Umrah and to visit the Prophet Mosque in Medina.I completed my Umrah without any problem; however,I tried to Use the Nusuk to reserve my place to offer 2 Nafil prayer, but it was not responding to my request.I even went to their office to fix the glitch in this App, but they even could not fix the problem. I urgently request to authorities to fix the problem with this App. So, people, who are traveling from far places, can complete their objectives. Jazak Allahu Khairun!Show lessMujNusrat
Developer Response
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Best regards,تطبيق لا يعمل بصوره جيدة
التطبيق غير جيد
كل ما ادخل حساب جديد يرفض التعامل معه
ويقول هذا الحساب موجود
ارجوا من المصمم ان يحسن الاداء في البرمجهalmostajir
Developer Response
نشكر تواصلكم ولمساعدتكم بشكل أفضل نرجو تزويدنا بالبيانات الشخصية وتفاصيل أكثر عن المشكلة عبر الاتصال على مركز خدمات المستفيدين بوزارة الحج والعمرة من داخل المملكة العربية السعودية على الرقم: 1966 أو من خارج المملكة على الرقم 920002814-966+، كما يمكنكم التواصل معنا عبر القنوات الرسمية لوزارة الحج والعمرة على منصة إكس (mohu_care)، فيس بوك (MOHUCare) أو عبر البريد: care@haj.gov.saThe details of the time not showing
Alsalam Alaykom
After choosing the day i cant see the time of umrah .
I already try to switch off night mode or invert iphone color with no hopeahmedmpower2
Developer Response
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa
