Leave a Review Nusuk | نسك
The definition of useless!!
This is one of the worst applications I’ve ever seen in my life! Absolutely horrendous! I’ve been trying to book for Al Rawda, honestly I’m too tired to even write what happened. However, overall whoever created this application definitely dislikes humans!Pink0555555
Cancelled my permit !!
Cancelled my permit before the day of my appointment?? Without any reason and can’t Reach anyone !!tm200021
Developer Response
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Best regards,OTP not working
keeps sending wrong code to emaFktbs
Developer Response
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Best regards,Doesn’t work
If you guys are going to make an App that forces the entire ummah to get a permit, at least go to school, become software engineers, and learn how to build a proper app.Jeheidnhrhdbx
Developer Response
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Best regards,Waste of time
Why this particular app is still existed under the search.. it wasted my time and gave me so much frustration as it doesn’t work.. Plz remove it and have some mercy on people…Misrikhan
Developer Response
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Best regards,Can’t verify - keep receiving an error.
I received the verification code but app keeps showing an error. How will I verify if the verification function does not work?Iam1243
Developer Response
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Best regards,Can’t even create an account
I’ve done all the steps but when it tells me to make a password and agree to terms and conditions, it doesn’t even let me. So strange i don’t know what’s going onTabrez098
Developer Response
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.saTrick to book time slot for Rowdah
This app has some error, i advise to use Nusuk app with brown background and white icon.
Use the below steps to book appointment.
There's a little trick to booking Rowdah visit appointments. The time slots become available every half hour at XX:01 and XX:31, without any specific day. Ensure you log into the app before these times and be ready to tick your name in the checkbox. When the clock strikes, click 'continue,' and you'll see available time slots for the next couple of days only, no more than that. Be swift in reserving your slot as they're typically snapped up in less than half a minute due to high demand.
Here's my experience: I followed the above steps and booked a slot for myself for the next day. Additionally, I managed to secure one for my spouse for the day after. Interestingly, while I was repeatedly trying to find a slot, I stumbled upon one for her at around XX:35, which is not the usual timing.
I believe it would be helpful if the developer included this time trick within the app so that applicants are aware of how to book successfully.
Please keep us in your prayers.Show lessrao_ad
Developer Response
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Best regards,Waste of an app
It’s strange how one country depends on an app and forces everyone to get a permit to go to prophet Mohamed’s mosque (SAW) and it doesn’t work. Emailed and reached out a few times with zero response.miriamsn
Developer Response
Thank you for contacting us, to help you in the best way possible could you please provide us with more details about the issue by contacting us on 920002814 for international calls (the country code is: +966) or 1966 for the local calls, or the following channels: X Platform: @MOHU_Care Facebook: MOHUCare Via email: care@haj.gov.sa Best regards,Must have app for everyone
Download the app in advance before your journey. May Allah bless Saudi Arabia for making this app.ZubairBawa
Developer Response
Thank you for your positive feedback! Your contentment is our top priority. We'll continue working hard to provide you with the best experience possible. Stay tuned for more updates and features!
